Sign Language Interpreter- Community - North Carolina

Sorenson Communications, LLC; Raleigh (NC); On-site; USD 60,000 - 80,000; Part time

Job summary

An innovative firm is seeking part-time interpreters to provide high-quality interpreting services for Deaf consumers. This role involves interpreting between American Sign Language and spoken English in various community settings, ensuring effective communication and customer satisfaction. The ideal candidate will possess strong language skills, a commitment to professional standards, and the flexibility to adapt to diverse interpreting needs. Join a dedicated team that values connection and communication, and make a meaningful impact in the community while enjoying the benefits of a supportive work environment.

Benefits

Yearly professional development stipend

24/7 Telehealth

401K auto enrollment

Group rates for vision and dental plans

Short-term disability insurance

Life insurance

Accident and Critical Illness insurance

Employee Assistance Program (EAP)

Qualifications

• Ability to pass required skills assessment.
• 3 years’ experience as an interpreter preferred.

Responsibilities

• Interpret between ASL and spoken English effectively.
• Provide excellent customer service while adhering to professional conduct.

Skills

American Sign Language (ASL)

Customer Service

Interpreting Skills

Communication Skills

Education

High School Diploma or GED

Associate's Degree

Bachelor's Degree

Job description

Sign Language Interpreter- Community - North Carolina

Job Category: Interpreting

Requisition Number: SIGNL009247

Posted: February 21, 2025

Employment Type: Part-Time

Locations

Showing 1 location

Description

Salary Range: $25-$60 (depending on location, education, and certifications)

Hours Requirement: 10 hours minimum of interpreting services required per month (at leadership's discretion).

• You can pick and choose which work you want to do.
• Pay for both a cancelled assignment and a replacement assignment that occurs during the same time frame.
• You are reimbursed for parking, tolls, and mileage for all assignments.
• You can get paid for travel time too when it’s between other Sorenson community assignments.
• There are differentials for Night, Graveyard, Weekend, and Legal assignments.
• We withhold taxes and pay by Direct Deposit.
• You will have access to some employee benefits such as: Yearly professional development stipend (minimum weekly hours required), 24/7 Telehealth.
• Auto enrollment in 401K and access to retirement planning.
• Group rates for vision and dental plans, short-term disability, Life, Accident and Critical Illness, EAP.

A successful candidate will have:

• Ability to pass our required skills assessment.
• A high school diploma or GED.
• An associate’s or bachelor’s degree (preferred, but not required).
• 3 years’ experience working as an interpreter (preferred).
• Ability to travel independently in the metropolitan area.
  • Where driving is required – access to a vehicle, valid driver’s license, and personal vehicular insurance at the minimum state required level.

Job Snapshot:

Sorenson Communications is looking for part-time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company-wide. Hours scheduled will meet the needs of community demands.

Candidates must display a wide continuum of language skills in American Sign Language and English and consistently exhibit excellent internal and external customer service. This position is available to new applicants and current Sorenson non-exempt employees in good standing. All applicants must take and pass a screening for verification of skill sets in order to deliver effective services.

Responsibilities:

• Hearing interpreters will effectively interpret between ASL and spoken English.
• Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English.
• Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct.
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
• Work effectively in a team environment; receive support from and provide support to colleagues.
• Exhibit the ability to meet performance and customer service expectations with minimal supervision.
• Enhance interpreting skills through continuing education and training.
• Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
• Maintain a flexible work schedule to meet the various interpreting needs in the community setting.
• Possess the ability to work effectively in a fast-paced, dynamic environment in a variety of settings and locations.
• Fully comply with Sorenson Communications attendance requirements.
• Effectively represent the Sorenson Communications brand when interacting with customers in the field.
• Work with intern students or provide mentoring when appropriate and as assigned.
• Be prompt and prepared for each interpreting engagement.
• Flexible with assignment changes.
• Ability to use technology for accurate reporting for billing, scheduling, and service evaluation.
• Demonstrate a willingness and ability to complete additional and other duties as assigned.

About Us:

Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf individuals who use American Sign Language (ASL) and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between various languages.

Equal Employment Opportunity:

Sorenson Communications is an EOE, Disability/Age Employer.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)