Shuttle Ops Leader — On-site Growth & Bonus

Propark Mobility; Baltimore (MD); On-site; USD 70,000 - 92,000; Full time

Benefits offered by this job

Free Parking

Generous PTO

Propark Think training

Robust benefits package

Job summary

Propark Mobility is seeking a Shuttle Operations Manager in Baltimore, MD. This fully on-site, full-time role oversees driver scheduling, fleet readiness, safety, and daily on-site team management.

The ideal candidate has CDL-B with Passengers Endorsement, plus transportation or shuttle operations experience. Familiarity with scheduling, payroll, and university campus environments is a plus. Growth opportunities are strong in a supportive culture.

Qualifications

• Progressive management experience with front-line team oversight.
• Experience with scheduling and payroll is a plus.
• Experience in parking industry or hospitality background is helpful.
• Experience in university, healthcare, or institutional campus environments is beneficial but not required.
• Bachelor's degree in business helpful but not required.

Responsibilities

• Develop and train shuttle drivers and supervisors at your location.
• Build and approve driver work schedules to ensure full route coverage and minimize overtime.
• Develop and maintain a strong relationship with the university client, including regular meetings.
• Handle rider concerns and day-to-day operational issues, and support your team in resolving them.
• Manage and submit driver, operations, and payroll reports.
• Coordinate vehicle inspections and maintenance to keep the shuttle fleet safe and reliable.
• Ensure ADA and accessibility standards are met across the shuttle service.
• Monitor on-time performance and route efficiency, adjusting as needed to meet ridership demand.
• Ensure compliance with DOT/CDL regulations and company/university requirements.
• Develop budgets and monitor financials to meet business goals.
• Review audits to ensure integrity of operational and revenue reporting.

Skills

Shuttle Operations

Transportation Ops

Parking Industry

Customer Service

Leadership

Scheduling & Payroll

Communication Skills

Microsoft Office

UKG

Education

Bachelor's degree in business

Tools

UKG

Microsoft Office

Job description

Propark Mobility is seeking a Shuttle Operations Manager in Baltimore, MD. This fully on-site, full-time role oversees driver scheduling, fleet readiness, safety, and daily on-site team management.

The ideal candidate has CDL-B with Passengers Endorsement, plus transportation or shuttle operations experience. Familiarity with scheduling, payroll, and university campus environments is a plus. Growth opportunities are strong in a supportive culture.