Shuttle Fleet Supervisor - Emergency Shelter Operations

Mercy House; Bellflower (CA); On-site; USD 36,000 - 37,000; Full time

Job summary

Mercy House in Bellflower, CA seeks a Shuttle Driver Supervisor to ensure safe transport of shelter guests and supervise a regional team of drivers. Responsibilities include vehicle maintenance oversight, administrative support, and on-site shelter logistics assistance as needed by leadership.

The role requires a valid Class C license, clean driving record, and ability to operate large vehicles; trauma-informed service, bilingual Spanish a plus, and strong teamwork are valued.

Qualifications

• Valid Class C driver's license required.
• Ability to drive large vehicles (24’+).
• Knowledge of vehicle maintenance required.
• Paratransit experience preferred.
• Trauma-informed, client-focused de-escalation approach.
• Ability to work with diverse populations.
• Basic computer skills in Word, Excel, Outlook.
• Fluency in Spanish is advantageous.

Responsibilities

• Support daily shelter activities for quality, trauma-informed service.
• Encourage progress toward housing with shelter guests.
• Assist with shelter setup, food distribution, cleaning, safety checks.
• Perform safety and wellness checks.
• Complete daily maintenance checks and safety inspections.
• Drive program vehicles to pre-approved locations.
• Load guests safely and operate wheelchair lifts.
• Prepare daily route and maintenance reports.
• Coordinate with Fleet Manager on maintenance and shift coverage.

Skills

Driver safety

Trauma-informed care

Spanish language helpful

Crisis communication

Vehicle maintenance knowledge

Education

Valid Class C Driver's License

Clean driving record

Paratransit experience (preferred)

Job description

Mercy House in Bellflower, CA seeks a Shuttle Driver Supervisor to ensure safe transport of shelter guests and supervise a regional team of drivers. Responsibilities include vehicle maintenance oversight, administrative support, and on-site shelter logistics assistance as needed by leadership.

The role requires a valid Class C license, clean driving record, and ability to operate large vehicles; trauma-informed service, bilingual Spanish a plus, and strong teamwork are valued.