Shuttle Driver (Full & Part Time)

Smugglers' Notch Resort; Jeffersonville (VT); On-site; USD 25,000 - 28,000; Full time

Job summary

Smugglers’ Notch Resort is seeking a reliable Transportation Shuttle Driver to provide safe, efficient transportation for guests and employees across the resort. The role requires a careful driver with excellent customer service and the ability to assist guests with luggage and mobility needs.

Starting pay is $18–$20 per hour. This full-time position operates on-site at the vacation resort and uses the Downtowner dispatching system to coordinate rides and schedules.

Qualifications

• Valid driver's license.
• Clean driving record with no recent violations.
• Previous experience driving passenger shuttles, buses, or vans preferred.
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and assist guests with luggage or mobility aids.

Responsibilities

• Operate resort shuttle vehicles safely and responsibly in all weather and traffic conditions.
• Transport guests to and from resort amenities, lodging, parking areas, and event locations using the Downtowner dispatching system.
• Provide scheduled employee transportation to/from designated pickup and drop-off locations.
• Greet passengers, answer questions about the resort, and provide general information.
• Assist guests with boarding, luggage, and accessibility needs in a courteous and professional manner.
• Maintain a welcoming and clean shuttle environment.
• Log daily mileage and operational notes; attend safety meetings and trainings.

Skills

Valid driver's license

Clean driving record

Customer service skills

Ability to lift 50 lbs

Experience with shuttles/buses/vans

Job description

We are seeking a reliable and friendly Transportation Shuttle Driver to join our team at Smugglers’ Notch Resort. This role is essential in providing safe, efficient, and courteous transportation for guests and employees throughout the resort property. The ideal candidate is a responsible driver with a positive attitude and strong customer service skills.

Starting Salary Range: $18 - $20 per hour

Key Responsibilities:

Shuttle Operations

• Operate resort shuttle vehicles safely and responsibly in all weather and traffic conditions.
• Transport guests to and from resort amenities, lodging, parking areas, and event locations by utilizing our Downtowner digital dispatching system.
• Provide scheduled employee transportation to/from designated pickup and drop-off locations.

Customer Service

• Greet all passengers warmly, answer questions about the resort, and provide general information.
• Assist guests with boarding, luggage, and accessibility needs in a courteous and professional manner.
• Maintain a welcoming and clean shuttle environment.
• Maintain attitude consistent with our “We Want You Back” and “Guest of One” philosophies.

Safety & Compliance

• Conduct pre- and post-trip vehicle inspections to ensure safety and cleanliness.
• Report any mechanical issues or safety concerns to the Transportation Manager promptly.
• Follow all local, state, and resort traffic laws and policies, including defensive driving techniques.

Maintenance Support

• Refuel, clean, and perform light maintenance duties (e.g., checking fluid levels, tire pressure).
• Ensure vehicles are stocked with necessary supplies (e.g., maps, safety kits, cleaning products).
• Coordinate with the Transportation Manager and/or Fleet Manager for scheduled inspections or repairs.

Administrative

• Log daily mileage, passenger counts, and operational notes as required.
• Attend safety meetings, training sessions, and resort briefings.

Qualifications

• Valid driver's license
• Clean driving record with no recent violations.
• Previous experience driving passenger shuttles, buses, or vans preferred.
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and assist guests with luggage or mobility aids.