SHUTTLE DRIVER - COMMERCIAL

Ace Parking; Burbank (CA); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k)

Vacation/sick days

Holiday pay

Discount programs

Job summary

Ace Parking is seeking a shuttle driver to transport passengers safely and efficiently to and from designated locations. You will uphold our values of accountability, service, and teamwork while ensuring passenger comfort and safety throughout each trip.

Strong customer service skills are essential in a fast-paced environment. A valid CDL with passenger endorsement and a clean driving record are required; evening, weekend, and holiday shifts are included with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• CDL with passenger endorsement preferred.
• Clean driving record and strong customer service skills.

Responsibilities

• Pick up and drop off passengers at designated locations.
• Arrive on time for each pickup.
• Safely operate shuttle vehicles following traffic laws.
• Maintain records of vehicle maintenance and fuel use.
• Ensure passenger safety at all times and assist with luggage.
• Keep shuttle clean via daily inspections and cleaning.
• Communicate with passengers and dispatchers professionally.
• Report incidents to supervisors promptly.
• Drive efficiently to conserve fuel and reduce costs.

Skills

Customer service

Safety conscious

Communication

Reliability

Education

High school diploma or equivalent

CDL with passenger endorsement

Job description

Schedule

Saturday – Wednesday: 2:30 PM – 11:00 PM or Tuesday – Saturday: 4:30 PM – 1:00 AM

About Us

One of the reasons we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. This recognition serves as the foundation for our continued growth and success. With 72+ years in business, we understand what it means to earn “Every Thank You,” treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience and passion to withstand the test of time and disrupt the marketplace with new technologies.

Culture

We have a strong, distinctive culture influenced by shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. Clear values, caring, loyalty, humility, and a deep commitment to community guide our decision‑making and the way we treat everyone.

About The Position

As a shuttle driver, you will be responsible for transporting passengers to and from the designated location in a safe and timely manner. You will play a vital role in ensuring the comfort and satisfaction of our customers as they begin or end their travels. Our core values of accountability, communication, family, exceptional service, and profitability guide every action, and we expect our shuttle drivers to embody these values in their daily responsibilities.

Job Responsibilities

• Pick up and drop off passengers at designated locations.
• Arrive at each pick‑up location in a timely manner.
• Safely and responsibly operate shuttle vehicles following all traffic laws and company policies.
• Maintain accurate records of vehicle maintenance, fuel consumption, and daily activities.
• Ensure the safety of passengers and cargo at all times.
• Maintain a safe and clean shuttle through daily inspections and cleaning as needed.
• Assist passengers with luggage, boarding, and exiting the shuttle.
• Adhere to traffic and safety regulations while driving.
• Keep track of daily routes and schedules.
• Foster a sense of teamwork and camaraderie among fellow shuttle drivers and colleagues.
• Show respect and empathy towards all passengers, regardless of their backgrounds or needs.
• Provide excellent customer service by answering passenger questions and addressing concerns.
• Assist passengers with disabilities as needed and operate wheelchair lifts if required.
• Attend and participate in training and development opportunities to improve driving and customer service skills.
• Go above and beyond to exceed passenger expectations and ensure a positive experience.
• Effectively communicate with passengers, addressing their needs and inquiries with courtesy and professionalism.
• Collaborate with dispatchers and other team members to ensure a smooth and efficient shuttle operation.
• Report any incidents, accidents, or issues promptly to the appropriate authorities and supervisors.
• Troubleshoot any issues that arise during transit, including vehicle malfunctions or passenger disputes.
• Drive efficiently to conserve fuel and reduce operational costs.
• Monitor and manage passenger capacity to optimize profitability.
• Suggest cost‑saving and revenue‑generating ideas to improve the shuttle service’s profitability.
• Follow DOT policies and procedures.

About You

You must possess excellent customer service skills and be comfortable working in a fast‑paced environment.

Your Qualifications

• High school diploma or equivalent
• 2+ years of experience driving a commercial vehicle
• Clean driving record and adherence to all safety regulations
• Excellent communication skills and a friendly, customer‑oriented demeanor
• Ability to handle stressful situations calmly and professionally
• Strong sense of accountability and reliability
• Willingness to work a flexible schedule, including evenings, weekends, and holidays
• Valid commercial driver’s license (CDL) with passenger endorsement
• Up‑to‑date medical certification

What We Can Offer You for All Your Hard Work

• $23.00 – $24.25 per hour
• Medical, dental, vision, life insurance coverage
• Flexible Spending Accounts
• 401(k)
• Vacation/sick days for full‑time and part‑time employees
• Holiday for full‑time and part‑time employees
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: [e-mail] describing the accommodation.