SHUTTLE DRIVER

Trilogy Hospitality; North Carolina; Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Benefits - Health, Dental, Vision,Life

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Resumo da oferta

Valor Hospitality is seeking a reliable hotel shuttle driver to transport guests between the hotel, airports, and local attractions, while keeping the shuttle clean and well‑maintained. You will follow schedules, assist with luggage, and communicate with front desk staff to coordinate pickups.

The role requires a valid driver's license, clean driving record, and, for larger vehicles, a CDL with passenger endorsement.

Qualificações

• Must have a valid driver's license and clean driving record.
• For larger vehicles (16+ passengers), a CDL with passenger endorsement is required.
• Familiarity with local roads, traffic patterns, and GPS systems is essential.
• Ability to perform daily pre- and post-trip inspections and basic maintenance checks.

Responsabilidades

• Safe and timely transportation of guests to airports, stations, and local attractions.
• Greet guests and assist with loading/unloading luggage while delivering excellent customer service.
• Conduct daily vehicle inspections and maintain cleanliness inside and out.
• Maintain consistent pickup/drop-off schedules and coordinate with hotel front desk.

Conhecimentos

Valid driver's license

CDL with passenger endorsement

GPS navigation

Pre-trip inspections

Vehicle maintenance

Customer service

Verbal communication

Ferramentas

GPS navigation

Descrição da oferta de emprego

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail‑obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

A hotel shuttle driver's job description includes safely transporting guests between the hotel and locations like airports or attractions, maintaining the shuttle vehicle, and providing excellent customer service. Key duties involve adhering to schedules, assisting with luggage, performing pre‑trip vehicle inspections, and communicating with hotel staff about guest needs and schedule changes.

ESSENTIAL RESPONSIBILTIES

Safe and timely transportation: Drive guests to and from designated locations, such as airports, train stations, and local attractions, while following all traffic laws and safety regulations.

Customer service: Greet guests warmly, assist with loading and unloading luggage, and provide a friendly and helpful experience during the ride.

Vehicle maintenance: Conduct daily pre‑trip inspections to check for fuel, oil, tire pressure, and overall cleanliness. Keep the vehicle clean both inside and out.

Scheduling and communication: Maintain a consistent schedule for pickups and drop‑offs, and communicate effectively with hotel front desk staff regarding guest needs and any necessary schedule adjustments.

Guest assistance: Respond to guest inquiries about the hotel or local area, and handle any minor issues or complaints promptly and professionally.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

The ability to safely and professionally operate a shuttle van or passenger bus in various weather and traffic conditions. A valid driver's license with a clean driving record is mandatory. For larger vehicles (16+ passengers), a Commercial Driver's License (CDL) with a passenger endorsement is required. Familiarity with local roads, traffic patterns, landmarks, and efficient use of GPS systems. The ability to perform daily pre- and post‑trip inspections, basic maintenance checks (such as checking fluids and tire pressure), and report any issues. Knowledge of what to do in case of a vehicle malfunction, accident, or passenger emergency. A friendly, approachable, and patient demeanor is crucial for creating a positive guest experience. Strong verbal communication skills to greet guests, provide information, and effectively coordinate with the hotel's front desk and other departments.

PHYSICAL DEMANDS

Lift, carry luggage, packages, and other items

Continuous standing or sitting as needed

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

OUR CULTURE

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.