Customer-Focused Shuttle Operator (15-Passenger)

WVU Medicine; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

WVUH West Virginia University Hospitals seeks a shuttle driver to greet and assist customers, operate shuttles safely, and ensure on-time service across routes in Morgantown, WV. The role emphasizes customer service, adherence to traffic laws, and proper documentation of trips.

Ideal candidates have a valid driver’s license, a high school diploma or equivalent, and several years of driving experience with passenger vehicles.

Qualifications

• Must have a valid driver’s license.
• High school diploma or equivalent preferred.
• Three years of driving experience with a multi-passenger vehicle preferred.
• Knowledge of operating wheelchair lift on handicap-equipped shuttles.

Responsibilities

• arrive to assigned area to prepare shuttle for the day’s run and check fluid and operation.
• arrive on time and wear proper uniform.
• follow traffic laws, posted speed limits and signals.
• report accidents/incidents to supervisor immediately.
• contact supervisor for problematic situations.
• follow route and loading/unloading guidelines.
• maintain shuttles inside and out during non-peak hours.
• document shuttle issues and notify supervisor.
• no cell phone use while operating shuttle.
• take breaks during non-peak times.
• communicate between drivers on arrival/departure via radio.
• update passenger documentation at all destinations.
• report suspicious activity to Security Dispatcher.
• report vehicle assist with other motorists or employees to Security Dispatcher.
• know how to operate wheelchair lift on handicap shuttles.

Skills

Customer service

Driving

Communication

Education

Valid Driver’s License

High School Diploma or Equivalent

Job description

WVUH West Virginia University Hospitals seeks a shuttle driver to greet and assist customers, operate shuttles safely, and ensure on-time service across routes in Morgantown, WV. The role emphasizes customer service, adherence to traffic laws, and proper documentation of trips.

Ideal candidates have a valid driver’s license, a high school diploma or equivalent, and several years of driving experience with passenger vehicles.