Shuttle Driver

Hulsing Enterprises; Kansas City (KS); On-site; USD 18,000 - 25,000; Full time

Job summary

Four Points by Sheraton Kansas City Airport is seeking a Shuttle Driver to transport guests to/from designated destinations in a timely and courteous manner. You will check shuttle logs, greet guests, assist with disabilities, and document trips while maintaining vehicle cleanliness and safety.

Must have a High School Diploma or GED and a valid Class E Driver’s License with a clean record. Weekend/evening shifts may be required, and customer service is essential.

Qualifications

• High School Diploma or GED required.
• Valid Class E Driver’s License with a clean driving record required.
• Strong customer-service orientation and professional communication skills expected.

Responsibilities

• Transport hotel guests to/from designated destinations in a timely and courteous manner.
• Check Shuttle Log/shuttle board for special requirements and discounts.
• Welcome guests and assist with disabilities as needed; document trips and incidents.
• Maintain vehicle cleanliness and perform basic safety checks (lights, brakes, tires).
• Report maintenance needs and incidents to management; follow brand standards.

Skills

Customer service

Communication

Dependability

Attendance

Professionalism

Safety training

Speaks clearly

Education

High School Diploma or GED

Job description

Job Details

Job Location: Four Points By Sheraton Kansas City Airport - Kansas City, MO 64153

Position Type: Full-Time/Part-Time

Salary Range: $13.00 - $18.20 Hourly

Job Category: Hospitality - Hotel

Job Summary

The Van/ Shuttle Driver is responsible for transporting hotels guests to/from assigned destinations using property vehicle in a timely and courteous manner. Comply with all company policies and procedures to ensure guest safety and satisfaction.

Job Duties

• Check Shuttle Log/ shuttle board and check for special shuttle requirements or discounts
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• assist individuals with disabilities
• thank guests with genuine appreciation
• Document all trips prior to the start of and at the conclusion of each trip
• Inspect property vehicle for damage and ensure both the interior and exterior of the vehicle are clean, neat and ready at the start of and the end of each shift
• Check tire pressure and fluid levels for property vehicle and refuel as necessary
• Ensure that all lights, signals, mirrors, brakes, seat belts, etc. are functioning and in good working condition
• Ensure supplies are present and stocked (i.e., First Aid Kit, Fire Extinguisher, flashlight, water, etc.)
• Notify appropriate personnel of any vehicle maintenance needs
• Document all property vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager
• Report all injuries, minor and major, and unsafe work conditions to manager
• Comply with company quality assurance expectations and standards
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information and protect company assets
• Perform other job related duties as assigned

Qualifications

• High School Diploma or GED
• Valid Class E Driver’s License with clean driving records with no major violations
• Ability to maintain composure and demonstrates ability to be flexible and adaptable
• Ability to complete and maintain safety training and certifications
• Basic working knowledge of vehicle maintenance and repair
• Genuinely enjoys working with the staff and our valued guest
• Proven dependable with a good attendance recordDesire to deliver outstanding customer service
• Ability to speak clearly and communicate professionally with guest, associates, and others
• Ability to answer phones/pagers/two-way radios, etc. using appropriate etiquette
• Completing all checklists and duties as assigned by supervisor or manager

Working Conditions and Physical Effort

• Stand, sit, or walk for an extended period of time
• Frequent bending, stooping, lifting and carrying supplies weighting up to 50 pounds
• May be exposed to hazardous cleaning chemicals and supplies
• May be exposed to individuals under the influence of alcohol
• Depending on business demands this individual may be required to work weekend/ evening hours and/or perform additional job responsibilities
• May be exposed to severe weather and driving conditions
• Clean and neat appearance required, uniforms to be worn as required by brand standards