SHREDDING CSR DRIVER I

Pace Enterprises Of West Virginia; Charleston (WV); On-site; USD 17,000 - 24,000; Full time

Job summary

PACE Enterprises of West Virginia in Charleston, WV is seeking a CSR Shredding Driver to provide reliable customer service, secure transportation, and compliant destruction of confidential materials. This role operates a company box truck on scheduled shredding routes and maintains route documentation.

The position requires collaborating with individuals with disabilities in an inclusive work environment, ensuring confidentiality and security per NAID standards, while adhering to daytime weekday

Qualifications

• High school diploma or GED preferred.
• Experience in customer service, delivery, transportation, warehouse, or recycling preferred.
• Experience working with individuals with disabilities is a plus.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with professionalism and discretion.
• Dependable attendance and strong organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide professional and courteous service to customers at all service locations.
• Complete scheduled shredding and recycling routes accurately and efficiently.
• Maintain positive customer relationships and represent PACE professionally in the community.
• Verify service completion and maintain accurate route documentation.
• Communicate route delays, customer concerns, or operational issues to supervision.
• Collect, transport, and process confidential materials in accordance with NAID AAA standards and company security procedures.
• Maintain strict chain‑of‑custody practices for sensitive documents and media.
• Operate shredding, baling, sorting, and related equipment safely and efficiently.
• Ensure secure handling and destruction of confidential information at all times.
• Follow all confidentiality, data security, and compliance requirements
• Operate company box trucks safely and responsibly.
• Conduct pre‑trip and post‑trip vehicle inspections.
• Load, unload, and transport shredding containers, carts, and boxed materials.
• Maintain cleanliness and basic daily upkeep of vehicles and equipment.
• Follow all DOT, state, and company driving regulations
• Work cooperatively with employees of varying abilities.
• Support a safe, respectful, and productive work environment.
• Assist with warehouse, recycling, and shredding operations as needed

Skills

Customer service

Delivery experience

Transportation experience

Strong communication

Interpersonal skills

Teamwork

Confidential handling

Attendance reliability

Organizational skills

Independence & teamwork

Education

High school diploma or GED preferred

Job description

Job Details

• Job Location: Charleston Office - Charleston, WV 25301
• Position Type: Full Time
• Salary Range: $15.00 - $15.00 Hourly

Program Overview

• Secure Document Destruction / Shredding Services
• Location: PACE Enterprises of West Virginia
• Position Type: Full‑Time
• FLSA Status: Non‑Exempt
• Starting Pay: $15.00 per hour
• Schedule: Monday–Friday, daytime hours (No weekends)
• Reports To: Shredding Operations Supervisor

Position Summary

The CSR Shredding Driver serves as a key member of the Secure Document Destruction team by providing reliable customer service, secure transportation, and compliant destruction of confidential materials. This position operates a company box truck, services scheduled shredding routes, collects and transports sensitive documents, and supports secure shredding operations in accordance with NAID standards and company security protocols.

This role also works collaboratively with individuals with disabilities in a supportive and inclusive work environment.

Essential Duties and Responsibilities

Customer Service & Route Operations

• Provide professional and courteous service to customers at all service locations
• Complete scheduled shredding and recycling routes accurately and efficiently
• Maintain positive customer relationships and represent PACE professionally in the community
• Verify service completion and maintain accurate route documentation
• Communicate route delays, customer concerns, or operational issues to supervision

Secure Document Destruction

• Collect, transport, and process confidential materials in accordance with NAID AAA standards and company security procedures
• Maintain strict chain‑of‑custody practices for sensitive documents and media
• Operate shredding, baling, sorting, and related equipment safely and efficiently
• Ensure secure handling and destruction of confidential information at all times
• Follow all confidentiality, data security, and compliance requirements

Driving & Equipment Operation

• Operate company box trucks safely and responsibly
• Conduct pre‑trip and post‑trip vehicle inspections
• Load, unload, and transport shredding containers, carts, and boxed materials
• Maintain cleanliness and basic daily upkeep of vehicles and equipment
• Follow all DOT, state, and company driving regulations

  Team Support

  • Work cooperatively with employees of varying abilities
  • Support a safe, respectful, and productive work environment
  • Assist with warehouse, recycling, and shredding operations as needed

  Physical Requirements

  • Ability to safely lift, push, pull, and maneuver materials weighing up to 50 pounds regularly and heavier rolling containers with assistance or proper equipment
  • Ability to move wheeled collection bins weighing up to 350 pounds
  • Frequent standing, walking, bending, lifting, and climbing in and out of vehicles
  • Ability to work in warehouse and outdoor conditions throughout the year

  Work Schedule

  Drivers are typically scheduled Monday through Friday during daytime hours, with most routes completed by approximately 3:00PM. Occasional extended route times may be required based on operational needs. No weekend work is regularly scheduled.

  Equal Opportunity Employer

  PACE Enterprises of West Virginia is committed to creating an inclusive workplace and providing employment opportunities for individuals of all abilities.

  Qualifications

  • High school diploma or GED preferred
  • Previous customer service, delivery, transportation, warehouse, or recycling experience preferred
  • Experience working with individuals with disabilities is a plus
  • Strong communication and interpersonal skills
  • Ability to handle confidential information with professionalism and discretion
  • Dependable attendance and strong organizational skills
  • Ability to work independently and as part of a team

  Licensing & Requirements

  • Valid West Virginia Driver’s License required
  • Ability to obtain and maintain a WV Class D license if required by vehicle classification
  • Must meet DOT medical certification requirements with no restrictions impacting job duties
  • Must successfully complete:
    • Criminal background investigation
    • Drug screening
    • Functional capacity evaluation
  • Must meet NAID background and security compliance requirements