Secure Destruction Specialist - Route Driver

Exceptional Dental; Anchorage (AK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

PTO accrued per hour worked

1 week of sick leave

Uniform Provided

Simple IRA with 100% Company Matching

14 observed Holidays per year

Job summary

Exceptional Dental is seeking a Secure Destruction Specialist - Route Driver based in Anchorage, Alaska. The role requires driving to customer locations, effective communication, and performing maintenance on shred trucks. Ideal candidates should possess strong customer service skills and a valid driver's license.

The position offers full-time hours, Monday to Friday, and includes benefits such as PTO, sick leave, and a Simple IRA plan with matching contributions.

Applicants must also be prepared for physical demands and adhere to safety protocols at all times.

Qualifications

• Strong commitment to accuracy and quality.
• Must be able to work overtime on occasion to complete deadlines.
• Valid State of AK Driver’s License required.

Responsibilities

• Drive Shred Trucks to customer locations for service needs.
• Accurately use field application to collect signatures in the field.
• Maintain shred trucks for inspections and general maintenance.

Skills

Customer Service Skills

Communication Skills

Mechanical Aptitude

Navigational Skills

Organizational Skills

Education

High School Diploma or equivalent

Job description

Secure Destruction Specialist - Route Driver

Reports to: Chief Executive Officer or Route Supervisor

Work Schedule: FT Monday - Friday; 8:00 a.m. to 5:00 p.m. Schedule is flexible with adequate planning. Arctic Shred is closed in observance of all standard Federal and Local Government Holidays including Martin Luther King, Jr. Day, President’s Day, Seward’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, The day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day.

Work Location: Anchorage Based HQ. Out of town Day Trips a few times per month to Wasilla/Palmer/Eagle River, Seward, Kenai/Soldotna on regularly scheduled days some require an overnight stay at a hotel.

Fringe Benefits

• PTO accrued per hour worked based on tenure, starting at .02 hours of PTO per hour worked.
• 1 week of sick leave accrued per year per local laws.
• Uniform Provided by employer.
• Simple IRA with 100% Company Matching up to 3% of Gross Wages.
• 14 observed Holidays per year.

Summary of Position Duties

The responsibilities include but are not limited to being responsible for collecting sensitive customer information regardless of media type. Receive and call customers to inform them of your ETA as required. Relay pertinent information back to the office using good communication skills. Accurately use the field application to collect signatures in the field, input accurate volumes and update customer details as needed. Be able to plan your day accordingly based on the daily route dispatch. Able to safely lift up to 50lbs of paper in repeated motions with good lifting techniques. Have a good understanding of industry best practices. Memorize and understand our pricing structure to answer questions from face‑to‑face customer interactions. Have a good customer service mindset. Able to walk in and introduce yourself to businesses that are not currently our customers. Have good mechanical aptitude to perform Daily, Weekly, Monthly and Annual PMs on the truck with the assistance of the CEO & Mechanics. Clean and maintain shred trucks exterior and interior for inspections and general maintenance. Attend and contribute to weekly team and safety meetings. Sign and return PM forms to the office. Collect and return Scale tickets to the office. Good technological savvy for using drivers field app and scanner. Fill out DVIRs daily for Pre‑Trip/Post‑trips and return carbon copies to the office. Additionally, this position, while operating company vehicles, will use the utmost care and discretion by adhering to federal and state transportation laws and any related company policies.

Essential Functions

• Drive Shred Trucks to customer locations for service needs.
• Excellence in customer service and great communication skills.
• Expediting equipment maintenance errands on an infrequent basis as directed.
• Report to work on time prepared to perform the duties of the position.
• Meet department productivity and quality standards.
• Able to chain up and adjust equipment as needed for the current conditions to operate in a safe manner.
• Receive, comprehend, and respond appropriately to direction.
• Work with customers to fulfill customer service requests.
• All other duties as assigned by supervisor.
• In the event of inclement weather, report to work two hours before regularly scheduled time to allow for delays and to budget time to put tire chains on company vehicles, if necessary.
• Has a positive and respectful attitude
• Able to accept change in directions as customer needs change.
• Well organized and detail oriented
• Able to work both in a team environment and as an individual contributor.
• Able to follow all company policies and procedures.
• Self‑motivated
• Works well under pressure
• Good knowledge of city streets and ability to read maps effectively.
• Ability to use handheld device, electric stock pickers, drive Shred Trucks, Vans and/or Box trucks.

Work Environment

Must be able to tolerate heat in the summer and cold in the winter. Dress and use proper PPE for the current conditions. Working from in and out of the Cab of the shred truck to through professional office environments where a professional appearance is required.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

Minimum Eligibility Requirements

• High School Diploma or equivalent
• Clean MVR
• Pass pre‑hire background check & Random DOT FMCSA Testing
• Must be able to pass random drug screening
• Must be able to carry a company cell phone to be in constant communication with the supervisor/dispatcher
• Strong commitment to accuracy and quality • Must be able to work overtime on occasion to complete deadlines • Strong directional awareness and navigational skills (Will be tested on local knowledge) • Valid State of AK Driver’s License

Preferred Qualifications

• Industry Knowledge preferred
• CSDS Certification (Certified Secure Destruction Specialist)
• RIM (Records Information Management experience)
• 5 Years of Secure Destruction Field Experience
• Mechanical aptitude to assist in telephonic troubleshooting with the fleet in the event of a breakdown.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.

Additional Important Information

Preference will be given to internal applicants for company growth.

Conditional Offer of Employment

If selected for hire, applicant will be required to pass a pre‑hire drug screening and background check for NAID (National Association of Information Destruction) Compliance. Appointment in this position will be conditional based on the pre‑hire screening processes due to the sensitivity of the industry while working directly or indirectly with customers information.