Showroom Store Manager – Roseville & Eagan

Hearth & Home Technologies; Eagan (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account

Disability Benefits

Life Insurance

Paid Time Off and Holidays

Retirement Benefits

Job summary

Fireside Hearth and Home in Minnesota seeks a Retail Showroom Store Manager to oversee the Roseville and Eagan showrooms, driving sales growth, developing high-performing teams, and delivering exceptional customer experiences. This role leads strategic operations and customer outcomes across two locations.

You will lead day-to-day showroom operations, manage staffing and scheduling, monitor sales performance, and ensure visual merchandising and brand standards across both locations.

Qualifications

• Proven ability to lead, motivate, and develop a high-performing sales team.
• Results-driven with a passion for sales, customer service, and business growth.
• Ability to build relationships, influence others, and drive accountability.
• Strong analytical and problem-solving skills with the ability to make sound business decisions.
• Highly organized with exceptional attention to detail and follow-through.
• Ability to adapt quickly, learn new products and systems, and thrive in a fast-paced environment.
• Availability to work Saturdays and flexibility during peak seasonal business periods.

Responsibilities

• Lead, coach, and develop a team of Retail Sales Representatives across the Roseville and Eagan showrooms.
• Foster a high-performance culture by providing ongoing coaching, feedback, and regular one-on-one development conversations.
• Partner with Human Resources and business leadership to recruit, onboard, train, and retain top talent.
• Monitor individual and team sales performance, pipeline activity, and customer follow-up to ensure goals are achieved.
• Hold team members accountable to performance expectations while promoting employee engagement and a positive work environment.
• Ensure completion of training programs, adherence to company policies, and compliance with safety standards.
• Drive showroom sales performance by improving key metrics including traffic conversion, close rates, average sale value, and profitability.
• Lead by example through active participation in the sales process and delivery of exceptional customer experience.
• Analyze sales trends and business results to identify opportunities for growth and operational improvement.
• Resolve customer concerns in a professional and timely manner, creating positive outcomes for both customers and the business.
• Manage lead distribution and follow-up activities to maximize sales opportunities.
• Oversee day-to-day showroom operations, staffing, scheduling, and labor planning to optimize productivity and profitability.
• Ensure showrooms consistently reflect company standards for visual merchandising, product presentation, cleanliness, and brand image.
• Manage pricing exceptions, display programs, showroom updates, and promotional initiatives.

Skills

Sales Leadership

Performance Management

Customer Experience

Analytical Skills

Organization & Detail

Coaching & Development

Saturdays Availability

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Fireside Hearth and Home in Minnesota seeks a Retail Showroom Store Manager to oversee the Roseville and Eagan showrooms, driving sales growth, developing high-performing teams, and delivering exceptional customer experiences. This role leads strategic operations and customer outcomes across two locations.

You will lead day-to-day showroom operations, manage staffing and scheduling, monitor sales performance, and ensure visual merchandising and brand standards across both locations.