Showroom Sales Specialist

Hill Country Class 3 LLC; Cedar Park (TX); Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Silencer Shop in Cedar Park, TX is seeking an Associate, Showroom to deliver exceptional customer service and drive in-store sales. You will greet walk-in customers, answer product questions, process transactions, and help prepare orders while maintaining a clean and welcoming showroom environment.

Under the Store Front Sales Lead, you will learn our product lineup, guide customers through purchases including ATF form considerations, and support daily cash handling and inventory tasks.

Formación

• High school diploma or GED or equivalent work experience.
• 1 year of retail sales or customer service experience, ideally within the firearms/shooting sports industry.
• Establish and maintain effective working relationships with management, vendors and co-workers.
• and foster a team environment.

Responsabilidades

• Protects and promotes the Silencer Shop brand at all times.
• Supports our Mission, “Silencer Ownership Simplified”.
• Provide accurate product information and guide customers through their purchase decisions, including gathering information required for ATF Forms 1 & 4.
• Maintain accurate records of customer interactions and sales activities within Bound Book.
• Engage with potential and existing customers to understand their needs and deliver high-touch, consultative guidance on products.
• Walk customers step-by-step through the NFA purchasing process, explaining wait times, eForms procedures, and trust vs. individual filing options in clear, accessible language.
• Facilitate customer eForms registration, Form 4 submissions, electronic fingerprinting, and passport photo capture in strict accordance with ATF guidelines.
• Verify customer identification, background information, and regulatory eligibility prior to processing NFA transfer documentation.
• Ensure accurate data entry to maintain flawless compliance.
• Participate in training sessions and range days to stay updated on product knowledge and sales techniques.
• Support daily opening and closing procedures, including basic cash handling and reporting tasks.
• Greet and assist walk-in customers in a professional and friendly manner
• Perform routine inventory counts, restock sales floors, and assist with receiving and verifying incoming serialized shipments.
• Maintain cleanliness, organization, and visual merchandising standards on the sales floor.
• Ensure all physical security protocols for NFA items and controlled inventory are followed without exception during business hours and at closing.
• Follow company policies, procedures, and safety guidelines at all times.
• Resolve or escalation customer inquiries and concerns in a timely and courteous manner.
• Assists with special projects assigned by Management.
• Assumes additional responsibilities as assigned.
• Works collaboratively with others (internally and externally) to achieve common objectives, goals and results.
• Demonstrates fiscal responsibility with all Company assets.

Conocimientos

Customer service

Retail sales

Communication

Teamwork

Problem solving

Educación

High school diploma/GED

Herramientas

MS Office Word

Excel

Outlook

PowerPoint

Visio

Descripción del empleo

Silencer Shop in Cedar Park, TX is seeking an Associate, Showroom to deliver exceptional customer service and drive in-store sales. You will greet walk-in customers, answer product questions, process transactions, and help prepare orders while maintaining a clean and welcoming showroom environment.

Under the Store Front Sales Lead, you will learn our product lineup, guide customers through purchases including ATF form considerations, and support daily cash handling and inventory tasks.