Showroom Sales Consultant

Northeastern Supply; Harrisonburg (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life Insurance

FSA

Telehealth

Gym Reimbursement

401(k) with Company Match

Job summary

Northeastern Supply in Harrisonburg, VA is seeking a Showroom Sales Consultant to help customers select plumbing fixtures and related products for kitchens, baths, and rec areas. You will guide clients from product selection through delivery, balancing consultative sales with hands-on project coordination.

The role emphasizes excellent customer service, strong communication, and the ability to manage multiple priorities while coordinating orders and schedules on a day shift.

Qualifications

• Minimum 2–3 years’ work experience as a Design Specialist.
• Strong customer service and/or problem‑solving skills.
• Results‑oriented with a willingness to be accountable for outcomes.
• Good written and oral communication skills.
• Ability to organize and manage multiple priorities.
• Available to work weekday or weekend overtime as required.

Responsibilities

• Provide expert product selection assistance, expediting orders from vendors and conducting customer visits as needed.
• Work with customers, contractors, builders, and vendors in planning and product selection.
• Read blueprints to ensure compatibility between the product ordered and customer desires and needs.
• Use consultative sales, negotiation, and interpersonal skills to close the sale.
• Coordinate the ordering, receiving, and delivery of products in a timely manner.
• Schedule deliveries and track customer returns.
• Process and track orders while maintaining communication with all contacts.
• Visit job sites as needed to measure or provide client services.
• Develop long‑term relationships with builders and contractors.
• Assist the Manager with marketing campaigns and special projects.

Skills

Customer service

Problem-solving

Communication

Organization

Overtime availability

Education

High School / GED

Job description

Job Details

• Level: Experienced
• Job Location: Harrisonburg, VA 22801
• Position Type: Full Time
• Education Level: High School / GED
• Travel Percentage: Negligible
• Job Shift: Day
• Job Category: Sales

Role Overview

The Showroom Sales Consultant increases sales, market share, company profitability, and customer satisfaction by working with the public, suppliers, contractors, and their clients to select plumbing fixtures and related products for kitchens, baths, and recreational areas. This role blends consultative sales expertise with hands‑on project coordination to guide customers from product selection through delivery.

Core Responsibilities

• Provide expert product selection assistance, expediting orders from vendors and conducting customer visits as needed.
• Work with customers, contractors, builders, and vendors in planning and product selection.
• Read blueprints to ensure compatibility between the product ordered and customer desires and needs.
• Use strong consultative sales, negotiation, and interpersonal skills, along with attention to detail and diligent follow‑up, to close the sale.
• Coordinate the ordering, receiving, and delivery of products in a timely manner.
• Schedule deliveries and track customer returns.
• Process and track orders while maintaining excellent communication with all contacts.
• Visit job sites as needed to measure or provide client services.
• Develop long‑term relationships with builders and contractors.
• Work with local outside salespeople to assist in following up on any issues.
• Assist the Manager with marketing campaigns and special projects such as trade shows and display changes.
• Maintain accurate and organized customer files.
• Assist in scheduled physical inventory counts.
• Follow all company policies and procedures.
• Adhere to the rules and regulations set forth in the Employee Handbook.
• Other duties as assigned.

Qualifications

• Minimum 2–3 years’ work experience as a Design Specialist.
• Strong customer service and/or problem‑solving skills.
• Results‑oriented with a willingness to be accountable for outcomes.
• Good written and oral communication skills.
• Ability to organize and manage multiple priorities.
• Available to work weekday or weekend overtime as required.

Benefits

Eligible to enroll on the 1st of the month following 45 days of employment:

• Medical, Dental & Vision
• Short & Long-Term Disability
• Life Insurance
• Flexible Spending Account (FSA)
• Telehealth
• Gym Reimbursement
• 401(k) with Company Match
• Free Surgery & Imaging Program (subject to eligibility and program terms)
• Free Medications (subject to eligibility and program terms)
• Delta Perks — Local Discounts
• Discount Hub
• Coverage available for families

Additional duties may be assigned as needed. We are an equal opportunity employer.