Showroom Sales Associate

Integratedcooling; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

Mood Designer Fabrics is a leading destination for fashion, sewing, and DIY enthusiasts, offering textiles, trims, and sewing supplies. A new concept showroom hosts classes and events for the local sewing community.

Sales Associates connect customers with fabrics, notions, and trims, delivering a friendly, educational shopping experience with a service-minded, sales-oriented approach.

Qualifications

• Solid practical knowledge of fabrics and sewing: experience sewing garments, quilting, costumes, or similar.
• At least 1 year of retail, customer service, or sales experience in a store or comparable setting.
• Strong communication skills and comfort approaching and engaging with customers in a busy environment.
• Ability to learn POS and ordering systems quickly and follow detailed processes accurately.

Responsibilities

• Greet and assist customers, providing knowledgeable recommendations on fabric options, notions, trims, muslin, and pattern paper based on their project needs.
• Help customers understand and use the header-based ordering system, placing orders for fabrics.
• Operate the register accurately, handle card transactions, and follow opening/closing procedures as assigned.
• Maintain a clean, organized, and visually appealing sales floor, including trims and notions walls, fixtures, and fabric header displays.
• Restock merchandise, tag and organize product, and assist with regular inventory checks and counts.
• Learn and retain detailed product knowledge about fabric types, sewing techniques, and project applications to better advise customers.
• Support in-store events, demos, and community activities by setting up, breaking down, and engaging positively with attendees and leading your own events.
• Follow all company policies and procedures, including loss prevention and safety standards.
• Collaborate with the Store Manager and fellow associates to meet sales and service goals.

Skills

Fabric knowledge

Communication skills

POS system

Retail experience

Tools

Ordering system

Job description

Company Overview

Mood Designer Fabrics is a leading destination for fashion, sewing, and DIY enthusiasts, known for our extensive range of textiles, trims, and sewing supplies. Our new concept showroom offers a fully stocked notions and trims experience plus a fabric-header showroom, and serves as a gathering point for classes, events, and the local sewing community.

Position Summary

Sales Associates connect customers with the right fabrics, notions, and trims for their projects while helping create a friendly, educational shopping experience. Fabric and sewing knowledge are essential, along with a service-minded, sales-oriented approach.

Compensation

• Full-Time Sales Associate: 19-20 per hour, depending on experience.
• Part-Time Sales Associate: 18-19 per hour, depending on experience.

Paid Time Off (Full-Time)

• Paid time off, including vacation and sick time, for eligible full-time employees.
• Details to be discussed during the interview process.

Key Responsibilities

• Greet and assist customers, providing knowledgeable recommendations on fabric options, notions, trims, muslin, and pattern paper based on their project needs.
• Help customers understand and use the header-based ordering system, placing orders for fabrics.
• Operate the register accurately, handle card transactions, and follow opening/closing procedures as assigned.
• Maintain a clean, organized, and visually appealing sales floor, including trims and notions walls, fixtures, and fabric header displays.
• Restock merchandise, tag and organize product, and assist with regular inventory checks and counts.
• Learn and retain detailed product knowledge about fabric types, sewing techniques, and project applications to better advise customers.
• Support in-store events, demos, and community activities by setting up, breaking down, and engaging positively with attendees and leading your own events.
• Follow all company policies and procedures, including loss prevention and safety standards.
• Collaborate with the Store Manager and fellow associates to meet sales and service goals.

Requirements

• Solid practical knowledge of fabrics and sewing: experience sewing garments, quilting, costumes, or similar, and comfort discussing fiber content, weight, and suitable uses.
• At least 1 year of retail, customer service, or sales experience in a store or comparable setting.
• Strong communication skills and comfort approaching and engaging with customers in a busy environment.
• Ability to learn POS and ordering systems quickly and follow detailed processes accurately.
• Reliable, punctual, and able to work a flexible schedule including evenings, weekends, and holidays within store hours.
• Ability to stand for most of the shift and to lift and move boxes of merchandise as needed.
• Enthusiasm for the sewing, fashion, and maker community and interest in ongoing learning about textiles and techniques.

Equal Opportunity

Mood Designer Fabrics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits

• Flexible schedule
• Paid time off

Work Location: In person