Showroom Operations Specialist

Plumbing Solutions LLC; Irmo (SC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Job summary

Bath and Bronze in Irmo, SC is hiring a Showroom Coordinator to run the front of our showroom and control customer flow. This is not a receptionist role.

You will manage walk-ins, calls, and incoming work so our sales and quoting team can stay focused and productive. If you’re highly organized, move with urgency, and enjoy running a structured environment, this role offers a direct impact on how efficiently we serve customers and how much business we can handle.

Qualifications

• Highly organized, detail-oriented, and process-driven.
• Able to manage multiple customers and tasks simultaneously in a fast-paced environment.
• Clear, direct communicator who can guide conversations and keep interactions on track.
• Comfortable working quickly across multiple software systems.
• Strong written and verbal communication skills.
• Problem-solving ability and comfort making decisions within defined processes.
• Experience using CRM systems or similar customer-management tools.

Responsibilities

• Handle all walk-ins and incoming calls.
• Qualify customers and gather the right project details.
• Set up jobs cleanly and accurately in our system.
• Schedule appointments and route customers to the correct team member.
• Build quote drafts using templates and standard selections.
• Add required accessories and ensure jobs are complete before handoff.
• Track open quotes and follow up for updates.
• Keep the showroom organized, clean, and running efficiently.

Skills

Highly organized

Detail-oriented

Process-driven

Multi-tasking

Clear communicator

Software proficiency

CRM systems

Tools

CRM systems

Job description

Bath and Bronze in Irmo, SC is hiring a Showroom Coordinator to run the front of our showroom and control customer flow. This is not a receptionist role.

You will manage walk-ins, calls, and incoming work so our sales and quoting team can stay focused and productive. If you’re highly organized, move with urgency, and enjoy running a structured environment, this role offers a direct impact on how efficiently we serve customers and how much business we can handle.