Showroom Guest Concierge

SAM PACK FORD COUNTRY OF LEWISVILLE; Lewisville (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid vacation for full time employees

Employee discount on cars, parts, and

Drug Free Work Environment

401(k)

Job summary

Pack Auto Group is seeking a friendly, professional front desk associate to greet showroom customers, direct them to the right department, answer calls, and provide timely information. You will be the first point of contact and help maintain a welcoming, organized environment.

Essentially, you will support the sales and service teams by handling messages, typing memos, and keeping communications clear and courteous; a neat appearance and dependable work ethic are required.

Qualifications

• Excellent customer service and communication skills.
• Professionally handle calls, greet customers, and direct to the right department.
• Maintain a neat, professional appearance and demeanor.
• Able to work in a team and support multiple departments.
• Strong attention to detail and timely message handling.

Responsibilities

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department and introduces them to a salesperson.
• Answers incoming phone calls and forwards or records messages.
• Maintains professional communications and timely follow‑ups.
• Types memos, correspondence, and reports; keeps a clean work area.

Skills

Customer service

Phone etiquette

Professional image

Teamwork

Communication

Multitasking

Job description

Pack Auto Group is seeking a friendly, professional front desk associate to greet showroom customers, direct them to the right department, answer calls, and provide timely information. You will be the first point of contact and help maintain a welcoming, organized environment.

Essentially, you will support the sales and service teams by handling messages, typing memos, and keeping communications clear and courteous; a neat appearance and dependable work ethic are required.