Showroom Customer Experience Specialist

Ontario Trillium Foundation

Orlando (FL)

On-site

USD 30,000 - 42,000

Full time

14 days+

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Job summary

ProSource Wholesale is seeking a Customer Service Expeditor to support a high-producing showroom in Orlando. You will greet customers, assist sales staff, answer calls, and coordinate daily front desk operations to ensure a smooth customer experience.

Ideal candidates have a High School diploma or equivalent and 2+ years of customer service, with excellent verbal skills and proficiency in MS Outlook, Word, and Excel. Professional appearance and strong organizational skills are required.

Qualifications

High School diploma or equivalent and 2+ years of customer service-related experience.
Must have excellent verbal communication skills and front desk, multiphone experience.
Proficient in MS Outlook, Word, Excel, and Internet Communications software.

Responsibilities

Greet customers entering showroom needing sales assistance.
Answer incoming phone calls and direct calls as needed.
Order supplies and sort and distribute mail.
Answer general questions
Determine nature of business and direct to appropriate destination.
Maintain safe and clean reception area and in-house courtesy bar area by complying with established policies and procedures
Complete special assignments from other departments as required.
Maintain continuity within diverse office environment by documenting and communicating actions, irregularities, and continuing needs.