Showroom Coordinator

Ferguson

Williamsburg (VA)

On-site

USD 20,664 - 40,060

Full time

14 days+

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Benefits offered by this job

Health, dental, vision benefits

Paid parental leave

401(k) with company match

Associate discounts

Job summary

A leading building materials supplier is seeking a Showroom Coordinator in Williamsburg, VA. The role involves greeting guests, managing customer sign-ins, and performing various administrative tasks to build lasting customer relationships. Ideal candidates will have strong interpersonal skills and a high school diploma. This position offers a competitive salary and full-time benefits.

Qualifications

Experience in plumbing, lighting, and appliances industry is a plus.
Strong communication and presentation skills required.
Ability to prioritize workload appropriately.

Responsibilities

Greet guests in the showroom to develop lasting relationships.
Answer and direct incoming calls positively.
Maintain customer sign-ins and appointment book.

Skills

Sales experience

Customer service

Interpersonal skills

Attention to detail

Analytical thinking

Education

High school diploma/GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

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Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
Answer and direct incoming phone calls with a positive demeanor
Optimally communicate appointment policy
Manage customer sign-ins, appointment book and customer job folders
Maintain bid follow-up system and prepare literature packages
Address “Thank You” cards to customers for full house selections
Other showroom administrative tasks as needed

Qualifications:

Have a high school diploma/GED or equivalent education.
Experience in sales and customer service
Plumbing, lighting, and appliances industry experience a plus
Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook
Attention to detail in task oriented job responsibilities.
Analytical thinking and an eye for business
Strong communication and presentation skills

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$15.00 - $29.08

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Seniority level