Showroom Associate - Part Time Seasonal

Smithey-Ironware-1; North Charleston (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Smithey Ironware is seeking a Showroom Associate to welcome guests and guide them through our premium cast iron and carbon steel collection. This part-time, on-site role offers about 30 hours per week with shifts generally 12:00 to 5:00, Monday through Saturday, ideal for someone who loves cookware and exceptional service.

You'll answer questions, help guests choose the right piece, complete purchases at the register, and keep the showroom beautifully presented.

Qualifications

• Experience in retail, hospitality, or in-person customer service.
• Interest in cooking, cast iron, or craftsmanship; eager to learn.
• Reliable, punctual, and comfortable working Saturdays.

Responsibilities

• Greet and welcome guests, guiding them through the collection.
• Share product knowledge on cast iron and carbon steel and Smithey story.
• Answer questions on cooking, seasoning, care, and restoration.
• Assist customers with purchases at the register.
• Keep showroom clean, stocked, and well presented.
• Represent Smithey's quality and hospitality in every interaction.

Skills

Customer service

Retail experience

Hospitality

Shopify POS

Tools

Shopify

iPad

Job description

At Smithey Ironware, we’re building the next great American cookware company - one rooted in craftsmanship, quality, and enduring design. As a privately owned and fast-growing brand, we take a long-term approach to growth and decision-making. We believe exceptional products come from thoughtful work, high standards, and people who care deeply about what they do. Our team is united by a commitment to excellence, continuous improvement, and creating cookware that will be trusted and enjoyed for generations to come.

About the Role

As a Showroom Associate, you are the face of the brand to every guest who walks through the door. You'll welcome visitors, guide them through the collection, answer questions about cooking and care, and help them find the right piece, whether it's their first skillet or a gift meant to last generations.

This is a part-time, on-site role of about 30 hours per week, generally 12:00to 5:00, Monday through Saturday.

What You'll Do

• Greet and welcome every guest warmly and make them feel at home
• Guide customers through our cast iron and carbon steel collection, sharing product knowledge and the Smithey story
• Answer questions about cooking, seasoning, care, and restoration
• Help customers choose the right piece and complete their purchase at the register
• Keep the showroom clean, well-stocked, and beautifully presented
• Represent Smithey's standard of quality and hospitality in every interaction

What We're Looking For

• A warm, outgoing personality and genuine enjoyment of talking with people in person
• Retail, hospitality, or in-person customer service experience, ideally in a premium or boutique setting
• Interest in cooking, cast iron, or craftsmanship, or eagerness to learn
• Reliable and punctual, and comfortable working Saturdays
• Comfortable using an iPad point-of-sale system (Shopify)
• Able to be on your feet and handle cookware throughout a shift

Availability

• About 30 hours per week,generally 12:00to 5:00, Monday through Saturday.

Smithey Ironware Company is an Equal Opportunity Employer. We do not discriminateon the basis ofrace, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age (40 or older), disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All employment decisions - including recruitment, hiring, training, promotion, compensation, discipline, and termination - are madeon the basis ofqualifications, merit, and businessneed.

Reasonable Accommodation

Smithey Ironware is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants and employees who havesincerely heldreligious beliefs, observances, or practices. Applicants who requirean accommodationtoparticipatein the application or interview process may contact Human Resources at [e-mail].

Work Authorization

Applicants must be legally authorized to work in the United States. Smithey Ironwareparticipatesin E-Verify, the federal program that electronically confirms employment eligibility, as required by South Carolina law.