Show Systems Audio/Video/Projection Repair Tech (3rd)

Universal Orlando Resort; Orlando (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Universal Orlando Resort is seeking a skilled Audio/Visual Technician for nightly maintenance of complex A/V, projection, and laser systems. You will diagnose failures, perform preventive tasks, and log actions in the CMMS, while training junior technicians on venue procedures.

A strong background in electronics and safety is required, with a possible CTS certification. The role demands the ability to work third shift and coordinate with Engineering and Attractions teams to ensure peak

Qualifications

• High school diploma or GED required; electronics training preferred.
• 5–7 years of experience in audio/visual maintenance or similar.
• CTS certification preferred; strong knowledge of A/V theory and safety.

Responsibilities

• Perform regular inspections and preventive maintenance on A/V, projection, laser and network systems.
• Diagnose failures and implement corrective actions to improve reliability and safety.
• Enter maintenance data into CMMS and document repairs and parts used.
• Train new technicians on venue-specific PM work orders and procedures.
• Respond to downtimes, show issues and recovery challenges following safety rules.
• Undertake projects or modifications as directed by Engineering/Operations teams.
• Adhere to Environmental, Health & Safety policies and complete required training.
• Perform other duties as assigned.

Skills

AV theory

Troubleshooting

CMMS experience

Safety procedures

Electronics basics

Education

High school diploma or GED

Electronics degree or technical training

Tools

CMMS software

Forklift operation

Job description

JOB SUMMARY:

Responsible for performing nightly preventative, diagnostic, and corrective maintenance of all audio and visual equipment; provides repair of large computer controlled audio/visual, electronic messaging, projection, network, and lasers.

JOB SUMMARY:

Responsible for performing nightly preventative, diagnostic, and corrective maintenance of all audio and visual equipment; provides repair of large computer controlled audio/visual, electronic messaging, projection, network, and lasers.

MAJOR RESPONSIBILITIES:

• Perform daily, weekly, monthly, semi-annual, and annual inspections and preventative maintenance towards resort A/V systems, projection systems, laser systems, and network systems. Inspections and preventative maintenance include testing, cleaning, replacement, verification/or daily start up procedure and/or calibration of applicable control circuits/systems.
• Diagnose system failures and provide immediate and long-term corrective actions that will improve operational reliability, safety and serviceability of Audio/Visual equipment, projection equipment, laser systems, and network equipment through improved diagnostics and engineering approved software and hardware revisions. This entails logical extensive troubleshooting, referencing of technical drawings/manuals, specifications and the CMMS system while utilizing a systematic approach.
• Provide data entry into the Computerized Maintenance Management System (CMMS) and log completion of inspections, corrective actions, and/or repairs made while listing parts required to implement the repairs. Complete hard copy P.M.’s and physical logbook entries as appropriate. Follows correct chain of command to notify appropriate management when necessary.
• Completes PQS qualification and other job responsibility related training as assigned. Trains new technicians to do venue-specific PM work orders, recovery procedures, and processes.
• Responds to downtimes, show element quality repairs, and ride recovery related issues in adherence with all applicable safety rules and regulations. Initiates and engages in positive interactions with internal partners.
• Performs projects and modifications to audio, visual, network, or laser equipment, or design as directed by the Universal Engineering/Creative/EHS/Attraction Operations departments. Utilise and update documentation as appropriate. Follows correct chain of command to notify appropriate management when necessary.
• Performs job duties as described in job description for Technician, Show Systems Surveillance.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• High school degree or GED required;
• Electronic or electrical degree or equivalent from two-year college or technical school preferred.

EXPERIENCE:

• 5-7 years of experience preferred: Must possess knowledge of audio and video theory as well as practical training and experience.
• Candidates should have advanced knowledge in the set-up and ongoing maintenance of A/V systems.
• Technician with formal electronics training and/or at least 5 years experience in design, installation or maintenance of A/V systems preferred.
• Equivalent combination of education and experience accepted.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

CTS Certification preferred

ADDITIONAL INFORMATION:

• Completion of orientation checklist into Computerized Maintenance Management system (CMMS) required;
• Applicable regulatory training including forklift, high reach, heavy equipment and Lock-Out Tag Out required.
• Must have the ability to work Third Shift.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia 2026 Universal Studios. All rights reserved. EOE