Lead Tech, Audio

Universal Orlando Resort; Orlando (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Universal Orlando Resort is seeking an experienced Audio Lead to operate and maintain audio systems for Entertainment venues, projects, or events. You will train others, coordinate with departments, and report to a Technical Designer or higher.

Strong emphasis on safety, documentation, and show quality is required. Preferred candidates have a background in professional theme park or theater environments, with deep knowledge of DSPs, AoIP, and wireless mic systems.

Qualifications

• Minimum 4 years of experience within the assigned technical discipline.
• Preferred: 6+ years in the technical discipline.
• Experience in professional theme park/theater environments preferred.
• Strong knowledge of audio consoles, signal flow, and AoIP networking.

Responsibilities

• Lead discipline tasks across venues and events; delegate work and set performance expectations.
• Train and guide team members; maintain documentation and safety records.
• Ensure compliance with Environmental, Health & Safety policies and procedures.
• Coordinate with other departments; communicate resource needs and plans.
• Maintain equipment, inventories, and calibration/documentation; support show quality.

Skills

Leadership

Training others

Safety compliance

Communication

Project coordination

Education

Technical school

Tools

Q-Sys

Dante

Yamaha

Digico

Avid

SMAART

L-Acoustics K1/K2

Shure wireless systems

Sennheiser

Job description

JOB SUMMARY

Provides high-level, discipline-specific, technical skills needed for the successful operation and maintenance of audio elements for assigned Entertainment venues, projects, or events, to ensure highest levels of show quality and a positive guest experience.

Serves as Lead, with the ability to train others. Supports management in directing and coordinating activities of the technical entertainment department and employees. Works independently, and reports to a Technical Designer or above.

MAJOR RESPONSIBILITIES

• Functions as the discipline specific lead assigned to Entertainment venues and/or events. Plans and delegates work tasks among qualified team members. Communicates performance expectations to ensure proper completion of tasks.
• Actively reinforces company safety guidelines, reports non-compliance. Monitors employee’s productivity and work habits. Leads work startup and stoppage. Monitors care, condition, use and storage of tools, equipment and other UO property. Maintains material inventories.
• Ensures proper completion of documentation. Captures written behaviors and provides feedback for recognition and performance improvement using FYIs and lead observation reports to support management documentation.
• Communicates and coordinates with other disciplines and departments as needed. Communicates resource needs and work plans to Coordinators and Supervisors. Provides two-way communications between work team, supervisor.
• Performs job duties as described in non-lead job descriptions. Maintains and shares job knowledge, assists in training and continued development of team members.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION

• Technical school, Associate’s degree, or Bachelor’s degree is preferred.

EXPERIENCE

Required:

• Minimum 4 years of experience within the assigned technical discipline.

Preferred:

• Minimum 6 years of experience within the assigned technical discipline.
• Prior experience within the professional theme park/theater industry in a technical capacity; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Required:

• Q-Sys Level 1, Dante Level 1

Preferred:

• Six months to one year experience providing work direction preferred.
• Q-Sys Level 2, Q-Sys Control Training 201, Q-Sys Control & UCI Fundamentals
• Dante Certified Level 2 or 3
• SMAART Technologies Software Certification
• CTS Certification

ADDITIONAL INFORMATION

Required:

• Expertise in low voltage wiring, standard audio connectors, component troubleshooting techniques, console signal flow/operation, system signal flow/set-up, in set-up of Audio over IP (AoIP) networks and mic placement techniques.
• Advance knowledge of digital audio consoles (Yamaha, Digico, Avid), proper usage/set-up of professional wireless microphones (Shure, Sennheiser, etc.).
• SMAART Technologies software experience and/or Certification.
• Experience with installation of large format PA systems (L ’Acoustic K1, K2, Kara, etc.).

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE