Supervisor, Show Systems Lighting (3rd Shift)

Universal Orlando Resort; Orlando (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

Universal Orlando Resort is seeking a Show Systems Lighting Supervisor to manage preventative and corrective maintenance on ride and show lighting across USF, IOA, and Volcano Bay. You will lead a skilled team, coordinate capital projects, and ensure safety and efficiency in maintenance operations while preserving the creative intent and show quality.

The role requires strong leadership, scheduling, and problem-solving skills, with prior experience in theatrical lighting and a commitment to safe

Qualifications

• High school diploma or GED required.
• Theatrical lighting technical training preferred; technical certificates a plus.
• AA in Business Management or equivalent preferred.
• Lighting-related certificates or training are a plus.

Responsibilities

• Supervises the Show Systems Lighting team to ensure ride and show lighting meets required standards and follows direction from Engineering/Creative/EHS/Attraction Operations.
• Coordinates capital projects and dry rehab efforts with ride managers, supervisors, coordinators, and budget personnel.
• Directs best practices for preventative and corrective maintenance on all show lighting equipment and improves maintenance processes.
• Plans and schedules shift resources per department policies; supports Ride Reliability to prevent downtime on show lighting equipment.
• Conducts staff meetings, coaching, mentoring, and performance reviews for team members.
• Ensures safety and equipment training is completed; develops safety plans and procedures for staff.
• Ensures accurate labor reporting, time/attendance, Maximo reporting, and PM system data.
• Develops replacements for deficient or obsolete equipment and liaises with vendors/manufacturers for solutions.
• Participates in Environmental, Health & Safety responsibilities per UO policy and procedures.
• Performs other duties as assigned.

Education

High school diploma or GED

AA in Business Management or equivalent

Technical school in Theatrical lighting or equivalent

Lighting technical certificates or training

Job description

JOB SUMMARY

Responsible for managing the preventative and corrective maintenance performed on all Ride and Show lighting equipment for USF, IOA and Volcano Bay. Ensures timely and efficient use of materials and labor to maintain the creative intent as well as the show quality of show lighting systems. Manages all labor and resources within the Show Systems department and ensures safe work practices while conducting maintenance tasks.

MAJOR RESPONSIBILITIES

• Supervises the Show Systems Lighting team to ensure the quality of Ride and Show lighting meets required standards which includes adhering to standards as directed by the Universal Engineering/Creative/EHS/Attraction Operations departments.
• Coordinates capital projects and “dry” project/rehabs which includes coordinating efforts and plans with various ride managers, supervisors, coordinators, and budgetary personnel.
• Responsible for and directs best practices for performing preventative and corrective maintenance on all show lighting equipment. Updates various processes for the department, ensuring sufficiency and effectiveness of the preventative maintenance system, troubleshooting processes, and corrective maintenance tasks.
• Manages the planning and scheduling process of the shift in accordance with departmental policies. Support the Ride Reliability Team and demonstrate the ability to develop and execute action plans to prevent the reoccurrence of downtimes as they pertain to show lighting equipment.
• Conduct employee staff meetings and provide coaching, mentoring and feedback to team members. Administer counseling, performance evaluations and performance recognition to team members.
• Ensure safety and equipment training is complete. Develop safety plans and processes for staff to follow.
• Ensure accuracy of labor reporting, time and attendance, Maximo reporting, and preventative maintenance system.
• Develop solutions on replacing deficient and obsolete equipment. Contact vendors and equipment manufacturers for products and solutions. Monitor industry trends and forecast failures.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

SCOPE

Responsible for maintaining show quality and ride readiness of various show lighting equipment and effects in the rides and shows throughout USF, IOA, and Volcano Bay.

EDUCATION

• High school degree or GED is required.
• Technical school in Theatrical lighting or equivalent is preferred.
• Associate’s degree (AA) in Business Management degree or equivalent is preferred.
• Other: Any lighting technical certificates or training is a plus.

EXPERIENCE

• 5 years experience in a theatrical lighting field would be preferred or equivalent managerial experience in related field.
• 1 to 2 years experience in a leadership role including but not limited to lead within the park, field supervisor in theme park environment, supervisor in theatrical lighting or equivalent supervision role preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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