Shopify & AI-Driven Digital Commerce Specialist

Automatic Data Processing, Inc.; Irving (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Bioworld Merchandising seeks a Digital Commerce Technology Specialist to support and enhance our Shopify sites, related apps and broader commerce tech. The role collaborates with E-commerce and Marketing teams to tackle platform issues and drive data-driven improvements for reporting and automation.

With 3–5 years in retail or e-commerce tech, you’ll work with internal and external partners to optimize SKU management, inventory and order flows, while advancing AI-enabled insights and

Qualifications

• 3–5 years of experience in retail, e-commerce, digital commerce, marketplace operations or a related technology role.
• Hands-on Shopify experience and familiarity with Amazon Seller Central, Vendor Central, FBA or marketplace operations.
• Solid understanding of products, SKUs, inventory, orders, fulfillment, returns and digital customer journeys.
• Strong analytical, problem-solving and communication skills; comfortable with data, AI tools and business users.
• Working knowledge of APIs, integrations and web technologies; ability to troubleshoot issues and manage technical partners.
• High ownership, curiosity and willingness to learn new platforms and technologies.
• Shopify Plus
• Digital analytics/reporting
• AI or automation tools
• ERP/PIM exposure
• REST APIs/JSON
• SQL
• ADA/WCAG or privacy/consent technologies

Responsibilities

• Support day-to-day operation, administration and improvement of Bioworld Shopify sites, apps and related commerce technologies.
• Partner with Amazon and E-commerce teams to resolve product, SKU/ASIN, inventory, order, fulfillment and marketplace technology issues.
• Use internal AI, enterprise data and analytics capabilities to create reports, investigate issues and identify actionable commerce insights.
• Help business users adopt AI, reporting and self-service analytics tools through training and workflow documentation.
• Identify opportunities to automate repetitive commerce reporting, monitoring, validation and operational processes.
• Troubleshoot platform and integration issues; coordinate resolutions with Digital Engineering, Data & AI, ERP/PIM teams, vendors and developers.
• Translate business needs into requirements, coordinate enhancements, perform user acceptance testing and validate releases.
• Coordinate website accessibility/ADA, privacy, consent and site-governance activities with Security, Legal and specialist partners.
• Monitor digital site health, performance and third-party applications; maintain documentation and operating procedures.
• Build cross-functional relationships across E-commerce, Amazon, Marketing, Sales, Operations and Technology; contribute to the commerce roadmap.

Skills

Shopify

Amazon Seller Central

REST APIs

SQL

Data analytics

AI tools

Problem solving

Education

Bachelor’s degree in IT/CS/Analytics

Tools

ERP/PIM exposure

APIs integration

Job description

Bioworld Merchandising seeks a Digital Commerce Technology Specialist to support and enhance our Shopify sites, related apps and broader commerce tech. The role collaborates with E-commerce and Marketing teams to tackle platform issues and drive data-driven improvements for reporting and automation.

With 3–5 years in retail or e-commerce tech, you’ll work with internal and external partners to optimize SKU management, inventory and order flows, while advancing AI-enabled insights and