Shop Technician, Heavy

Altorfer Inc; Cedar Rapids (IA); On-site; USD 55,000 - 85,000; Full time

Job summary

Altorfer Inc. is seeking a skilled technician in Cedar Rapids to perform service and repairs on Caterpillar and other heavy equipment. You will troubleshoot engine, hydraulic and electrical systems and provide exceptional customer service.

Responsibilities include diagnosing issues, drafting service reports, and maintaining strong customer relations with supervisors. Flexibility for overtime and some weekends is required.

Qualifications

• Formal technical training program completed with a minimum of three years' experience.
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Responsibilities

• Troubleshoot and repair engine, hydraulic, electrical and all other systems.

Skills

Engine diagnostics

Electrical diagnostics

Hydraulic diagnostics

Microsoft Excel/Outlook

Safety compliance

Time management

Communication skills

Lift 75-100 lbs

Valid driver’s license

High School Diploma

Education

High School Diploma or equivalent

Tools

Own tools

Job description

Working Hours/Days

Monday - Friday 7:30am - 4:00pm, OT & weekends as needed

Overview

Perform service and repairs on Caterpillar and other types of heavy equipment.

Basic Duties

• Trouble-shoot and repair engine, hydraulic, electrical and all other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Complete service reports in a timely manner.
• Other duties as assigned

Qualifications

• Successful completion of a formal technical training program with a minimum of three years' experience required.
• Must have engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
• Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
• Ability to follow all safety rules and wear proper safety equipment in the shop.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75-100lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver's license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. is an EEO/AA Employer. All qualified individuals- including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the \"A-Team\" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Physical Requirements/Working Conditions

This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.