Field Technician, Heavy

Altorfer Inc; Cedar Rapids (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

Altorfer Inc invites applications for an experienced Field Technician in Cedar Rapids, IA, with potential for travel to customer sites. You will diagnose and repair engines, electrical, hydraulic and related systems in the field, while delivering top-notch customer service.

The role requires a formal technical training program with at least four years of service experience, a valid CDL is preferred, and strong computer skills with Microsoft Office and CAT programs.

Qualifications

• Formal technical training required with minimum four years’ service experience.
• Engine, electrical, hydraulic, transmissions and diagnostic repair skills required.
• Must be computer literate; familiarity with Microsoft Office and CAT programs.

Responsibilities

• Perform service and repairs on construction equipment in the field for Altorfer's customers.
• Troubleshoot and repair engine, electrical, hydraulic, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment safely to find diagnostic issues and determine solutions.
• Order parts and complete service reports in computer systems.

Skills

Engine repair

Electrical repair

Hydraulic systems

Diagnostics

Team oriented

Education

High School Diploma

Technical training program

Tools

CAT programs

Microsoft Office

Excel

Outlook

Job description

Working Hours/Days

7:30 - 4:00 pm Monday - Friday. Saturdays & Sundays and callouts as needed.

Overview

Looking for an experienced Field Technician, with the potential of becoming a traveling technician.

Basic Duties

• Perform service and repairs on construction equipment in the field for Altorfer's customers.


• Troubleshoot and repair engine, hydraulic, electrical, and other systems.


• Provide excellent customer service to all customers.


• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.


• Establish and maintain a service oriented relationship with customers and supervisors.


• Order parts in equipment parts books or online.


• Complete service reports and enter the proper data into the computer systems.


• Other duties as assigned

Qualifications

• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.


• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.


• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.


• Must be a self-starter with good time management


• Military encouraged to apply


• Excellent planning & organizational skills required


• Must be team oriented and willing to adapt to change.


• CDL with air brake required. Must have clean driving record.


• Ability to work overtime and some weekends when needed.


• Excellent communication skills (written, e-mail, and verbal) are necessary.


• Must be able to lift up to 75lbs and provide your own tools.


• High School Diploma or equivalent is required.


• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Physical Requirements/Working Conditions

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.