Shop Technician - Equipment Diagnostics & Repair

Altorfer Cat

Cedar Rapids (IA)

On-site

USD 50,000 - 65,000

Full time

9 days ago

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Benefits offered by this job

Competitive pay

Excellent benefits

Job summary

Altorfer Cat in Cedar Rapids is seeking a skilled Service Technician to perform basic maintenance, diagnose and repair customer-owned construction and aerial work platform equipment in a fast-paced shop and field environment. You will establish and maintain service-oriented relationships with customers and ensure accurate service documentation.

The role requires the ability to lift up to 75 lbs, light travel, and occasional overtime including Saturdays.

Qualifications

Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience.
Knowledge of gas and diesel engines, hydraulic and electrical systems.
Ability to write professional business communication when sending emails and documenting is required.
Must be a self-starter, well organized and able to work in a fast paced environment.

Responsibilities

Perform basic maintenance, diagnosis, and repairs on customer owned construction and aerial work platform equipment.
Establish and maintain service-oriented working relationship with customers
Pick-up and delivery of equipment when necessary.
Answer calls and questions that customers have
Provide excellent customer service to all customers.
Complete service reports and all other paperwork before and after repairs are made
May perform other related duties as requested and/or assigned.