Mobile Field Service Technician – Lift & Equipment Repair

Altorfer Inc; Cedar Rapids (IA); Sur place; USD 40 000 - 65 000; Plein temps

Résumé du poste

Altorfer Inc. is seeking a Field Service Technician to perform maintenance, diagnostics, and repairs on lift trucks, Caterpillar equipment, and allied machinery in customer sites within Cedar Rapids and surrounding IA areas.

You will determine whether repairs require shop work, maintain customer relationships, and complete all service reports while adhering to safety standards. Travel to customer sites is expected.

Qualifications

• Formal technical training or 2+ years of related experience.
• Experience with electric and diesel engines, hydraulic systems, fuel systems, drivetrain, brakes.
• Proficient with Microsoft Word, Excel, Access, and Outlook; Cat software preferred.
• Must be self-starter, team oriented and adaptable to change.
• Ability to write professional business communications via emails and reports.
• Must lift up to 75 lbs and wear proper safety equipment.

Responsabilités

• Perform maintenance, diagnosis, and repairs on field or shop equipment.
• Assist in deciding if equipment should be transported to the shop for repairs.
• Establish and maintain service relationships with customers.
• Plan and execute repairs on rental equipment.
• Complete service reports and related paperwork.
• Maintain safety and stay current with industry standards.

Connaissances

Troubleshooting

Diesel engines

Electrical systems

Hydraulic systems

Customer service

Driver's license

MS Office

Safety compliance

Formation

Technical training program

Outils

Cat software

Microsoft Office

Description du poste

Altorfer Inc. is seeking a Field Service Technician to perform maintenance, diagnostics, and repairs on lift trucks, Caterpillar equipment, and allied machinery in customer sites within Cedar Rapids and surrounding IA areas.

You will determine whether repairs require shop work, maintain customer relationships, and complete all service reports while adhering to safety standards. Travel to customer sites is expected.