Shop Equipment Technician - Aerial & Construction Gear

Altorfer Inc; East Peoria (IL); On-site; USD 43,000 - 49,000; Full time

Job summary

Altorfer Inc. seeks a technically skilled technician to perform maintenance and repair on customer-owned construction and aerial work platform equipment.

The role involves diagnosing issues, providing service, and maintaining strong customer relationships in a fast-paced shop and field environment. The ideal candidate has formal technical training or 2+ years of related experience, with knowledge of engines, hydraulics, and electrical systems.

Qualifications

• Formal technical training preferred or 2+ years of related work experience.
• Knowledge of gas and diesel engines, hydraulic and electrical systems.
• Computer literate with MS Word, Excel, Access and Outlook; DBS knowledge preferred.
• Ability to write professional business communications via email/letters.

Responsibilities

• Perform basic maintenance, diagnosis, and repairs on customer-owned construction and aerial work platform equipment.
• Build and maintain service-oriented relationships with customers.
• Pickup and deliver equipment when necessary.
• Answer customer questions and provide excellent customer service.
• Complete service reports and related paperwork before/after repairs.

Skills

Technical training

2+ years experience

Customer service

Written communication

Office software

Self-starter

Lift 75 lbs

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Outlook

DBS

Job description

Altorfer Inc. seeks a technically skilled technician to perform maintenance and repair on customer-owned construction and aerial work platform equipment.

The role involves diagnosing issues, providing service, and maintaining strong customer relationships in a fast-paced shop and field environment. The ideal candidate has formal technical training or 2+ years of related experience, with knowledge of engines, hydraulics, and electrical systems.