Shop Team Leader

Away Resorts Ltd; Lincolnshire (IL); On-site; Full time

Job summary

A leading company, Away Resorts, is looking for a Team Leader for their busy retail shop at Tattershall Lakes. This role offers the opportunity to engage with guests and ensure a high-quality guest experience. The ideal candidate will be friendly, team-oriented, and proactive, with full training provided.

Benefits

Regular incentives and rewards

Discounted holidays across all parks

Qualifications

• High standards and willingness to learn.
• Personable, outgoing, and proactive.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Meet and greet guests with a friendly welcome.
• Ensure team is looking after guests.
• Cashing up at the end of shifts.

Skills

Customer service experience

Teamwork

Communication

Job description

Location: Tattershall Lakes, Lincolnshire

Location: Hemel Hempstead, Hertfordshire

Location: Tattershall Lakes Country Park, Lincolnshire

Salary: £12.65 per hour

Job type: Permanent

About the role

We are looking for a Team Leader to work in our newly refurbished shop at Tattershall Lakes. It is a fast-paced busy environment, selling everything from the basics to toys and souvenirs. Experience is not necessary as full training will be provided.

A can-do attitude, attention to detail and excellent people skills are essential. Being available to work evenings and weekends including bank holidays are also essential.

What you will be doing

We need someone who understands that a first-class guest experience is an essential part of their stay at Tattershall Lakes. Here are some of the things you will be doing:

• Meeting and greetings guests with a friendly welcome
• Ensuring team are all looking after our guests
• Cashing up at the end of shifts
• Open up or close down of the facility
• Ensuring restocking at the end of a shift
• Complying with all the legal requirements
• Serving on your own, or within a team
• Replenishing shelves and facing up
• Basic cooking of pastries and bread
• Keeping your area clean, tidy, and well-stocked
• Generally making sure everybody is having a great time

And who knows what else you may find yourself doing. If you are happy to help even when it is ‘not your job,’ you are our sort of person.

Skills, experience, and qualities you will need

We have high standards! We will train you up, its would be nice if you:

• Have customer service experience and skills
• Relish the fast pace of a busy shop
• Be someone who does things without needing to be asked
• Be a people person; easy to talk to and never happy until your guests are
• Have experience of working in a team

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about ithereand decide if it describes you.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we will not hold it against you if you don’t).

• Experience in a busy retail environment.
• A good knowledge of retailing and a commercial mindset
• Experience of working in the holiday sector
• Experience managing a team

What we can offer you

Enjoy some great benefits, including:

• Regular incentives and rewards
• Discounted holidays across all our parks

Want to join our team?

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