Shop Supervisor – Equipment Shop Lead

Alta Equipment Company; Wilmington (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Training

Benefits package (Medical, Dental, and

Vision insurance

401(k) with match

Company laptop

Paid time off

10 paid holidays

Job summary

Alta Equipment Group is seeking a full-time Shop Supervisor in Wilmington, MA. You will supervise shop operations, coordinate with customers and internal teams, and ensure safety compliance.

The role emphasizes leadership, training, and maintaining facility conditions to meet company goals. The ideal candidate has supervisory experience, technical aptitude with forklifts, strong communication skills, and the ability to manage a team.

Qualifications

• 4–6 years of supervisory experience preferred.
• General knowledge of electric and liquid propane forklift units.
• Good mechanical aptitude.
• Excellent written and verbal communication skills.
• Good customer relations and people skills.
• Ability to successfully manage others.
• Computer skills: Hyster/Yale Contact Management, Microsoft Word, Excel, and Outlook.
• Language skills: Reading safety rules and operating manuals; writing routine reports; speaking before groups.
• Reasoning ability: Solve practical problems with multiple variables.
• Mathematical skills: Calculate figures and percentages.

Responsibilities

• Supervise the operation of the shop.
• Foster a positive customer and employee relations atmosphere.
• Coordinate work for internal and external customers.
• Review & analyze department data to meet goals.
• Monitor work in progress (hours billed on jobs).
• Monitor employee training progress.
• Responsible for condition of facility.
• Incorporate Alta's Guiding Principles into daily activities.
• Perform other duties as assigned.
• Promote and follow Safety Standards.

Skills

Supervisory leadership

Customer relations

Written and verbal communication

Mechanical aptitude

People management

Problem solving

Microsoft Word, Excel, Outlook

Hyster/Yale contact management

Reading/interpreting safety rules

Tools

Hyster/Yale Contact Management

Microsoft Word

Excel

Outlook

Job description

Alta Equipment Group is seeking a full-time Shop Supervisor in Wilmington, MA. You will supervise shop operations, coordinate with customers and internal teams, and ensure safety compliance.

The role emphasizes leadership, training, and maintaining facility conditions to meet company goals. The ideal candidate has supervisory experience, technical aptitude with forklifts, strong communication skills, and the ability to manage a team.