Shop Shift Supervisor – Lead Operations & Guest Experience

Krispy Kreme Doughnut Corporation; McAllen (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits (medical, vision, dental)

401K plan

PTO

Employee discount program

Education Reimbursement

Job summary

Krispy Kreme Doughnut Corporation in McAllen, Texas, is seeking a dedicated Shift Supervisor to ensure smooth operations and create an exceptional customer experience. In this dynamic role, you'll lead daily shop activities and manage team performance while fostering a welcoming environment.

The ideal candidate possesses at least two years of relevant experience and strong communication skills. Join Krispy Kreme and be part of a growing team that values authenticity and inclusivity while enjoying comprehensive benefits and career opportunities.

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Must be 18 years of age or older.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure high safety, cleanliness, quality, and speed.
• Help build and lead a high-performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service by nurturing an inclusive culture.

Skills

Problem-solving skills

Effective communication skills

Job description

Krispy Kreme Doughnut Corporation in McAllen, Texas, is seeking a dedicated Shift Supervisor to ensure smooth operations and create an exceptional customer experience. In this dynamic role, you'll lead daily shop activities and manage team performance while fostering a welcoming environment.

The ideal candidate possesses at least two years of relevant experience and strong communication skills. Join Krispy Kreme and be part of a growing team that values authenticity and inclusivity while enjoying comprehensive benefits and career opportunities.