Shop Service Technician II - Heavy Equipment

Ring Power Corporation; Palm Bay (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

Ring Power Corporation is seeking a technician to perform safe diagnostics and repairs on customer and company equipment, following industry standards and manufacturer specifications.

The role requires attention to safety, adherence to procedures, and proactive communication with the team to ensure timely, quality outcomes. Candidates should be skilled in electrical, hydraulic, and mechanical systems and able to document work accurately.

Qualifications

• Safety is the top priority in every task and must guide all actions.
• Demonstrates depth in the job-specific knowledge and the ability to apply it to repairs and maintenance.
• Clear, proactive communication with teammates and customers to ensure expectations are met.
• Information Gathering: Checks sources and documents information for analysis and decision making.
• Takes Initiative: Takes action to resolve issues without direction and makes timely decisions.
• Results Oriented: Maintains urgency and commitment to achieving results.

Responsibilities

• Conducts assigned repairs and diagnostics on equipment in a safe, efficient manner.
• Maintains tools and documents work using the company’s systems.
• Diagnoses mechanical, electrical, hydraulic issues and performs repairs per manufacturer specs.
• Inspects components to maximize reuse and control costs, tracks repair times and expenses.
• Trains and mentors others when needed and contributes to team safety and quality goals.
• Documents repairs and times in appropriate software and tracks costs against estimates.
• Mentors others in the department and supports team goals.
• Performs other duties as assigned.

Skills

Safety

Job Specific Skills

Communication

Information Gathering

Takes Initiative

Results Oriented

Job description

Main Duties & Responsibilities

Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.

Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.

Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.

Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs

Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.

Inspects components to ensure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.

Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.

Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.

Performs other duties as assigned.

Essential Job Competencies

Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.

Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.

Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.

Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.

Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down