Field Service Technician III - CAT Rentals

Ring Power Cat; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ring Power Cat in Saint Augustine, FL seeks a technician to perform mechanical, electrical and hydraulic repairs on customer and company equipment. You will follow safety protocols, maintain tools, and ensure accurate documentation of repairs and labor.

The role requires active participation in training, adaptability to new procedures, and a collaborative mindset to support team goals while delivering high-quality service.

Qualifications

• Safety is a top priority and compliance with policies is required.
• Clear communication and ability to follow instructions precisely.
• Proactive problem solving and decision making in critical situations.
• Demonstrates urgency and commitment to complete tasks on time.
• Confidence to work independently and drive tasks to completion.
• Adapts to changing conditions and work requirements.
• Works well with others and supports team goals.

Responsibilities

• Conducts all assigned work in a safe manner, wearing proper PPE.
• Attends and completes technician training classes and stays aware of industry changes.
• Maintains tools and diagnostic equipment to meet manufacturer's specs.
• Repairs on customer or company equipment including mechanical, electrical and hydraulic troubleshooting.
• Keeps work area neat, improves methods, and maintains contamination control.
• Inspects components to maximize reuse and documents repairs in software.
• Monitors expenses versus estimates and flags cost overruns to supervisor.
• Approaches work positively, supports team, and meets safety and quality expectations.
• Performs other duties as assigned.

Skills

Safety mindset

Communication

Initiative

Results oriented

Confidence

Adaptability

Teamwork

Job description

Primary Job Role

• Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
• Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.
• Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
• Perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repair with lower level troubleshooting.
• Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards. Maintains field service truck, as applicable, in proper condition by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties
• Inspects components to insure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
• Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
• Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
• Performs other duties as assigned.

Essential Job Competencies

Safety

fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Job Specific Skills

Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.

Communication

Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.

Takes Initiative

Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.

Results Oriented

Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.

Confidence and Drive

Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.

Adaptability

Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.