Shop Operations Manager

USA MOT Motion Industries, Inc.; Tampa (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits

401(k)

Job summary

USA MOT Motion Industries, Inc. seeks a Shop Operations Manager to develop, manage, and deliver support services for the shop, acting as liaison between customers, sales force, shop staff, and distribution.

Responsibilities include supervising shop activities, staff training on sales systems, customer order support, pricing, and inventory control. The role requires strong communication, leadership, and financial handling skills, with on-call flexibility for nights or weekends as needed.

Qualifications

• High school diploma or GED required.
• Five or more years related experience or equivalent.
• Proficient in Microsoft Office.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and associated processes.
• Provides customer support including order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory, including day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.

Skills

Microsoft Office

Communication

Sales experience

Financial calculations

Leadership

Multitasking

Interpersonal skills

Decision making

Education

High school diploma or GED

Job description

SUMMARY: The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution.

JOB DUTIES

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision making ability.

PHYSICAL DEMANDS

May be required to be on-call on nights or weekends, depending on need.

BUDGET RESPONSIBILITY

Yes

COMPANY INFORMATION

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.