Shop Operations Manager

Motion Industries; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Motion Industries in Tampa, FL is seeking a Shop Operations Manager to lead and support a shop environment. You will coordinate administrative services and act as a liaison between customers, sales, shop staff, and distribution.

Responsibilities include maintaining shop activities, training staff on systems, handling order processing, pricing, collections, and reports. Strong communication, leadership, and multi-tasking are essential for success.

Qualifications

• Requires a high school diploma or GED and 5+ years of related experience.
• Proficient in Microsoft Office and data reporting.
• Strong communication and leadership capabilities.
• Experience with sales support, pricing policies, and collections.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and processes.
• Provides customer support including order processing, shortages, delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections and is responsible for outstanding invoices.
• Handles accounts payable activities within the shop, including expenses, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

Skills

MS Office

Communication

Leadership

Financial analysis

Report writing

Multitasking

Interpersonal skills

Sales experience

Education

High school diploma or GED

Job description

Tampa, FL, USA

Miami, FL, USA

Full time

R26_0000024339

SUMMARY:

The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution.

JOB DUTIES

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision making ability.

PHYSICAL DEMANDS:

May be required to be on-call on nights or weekends, depending on need.

BUDGET RESPONSIBILITY:

Yes

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

See Description

Equal employment opportunity, including veterans and individuals with disabilities.

PI286635938