Shop Operations Manager

Motion Industries (MOT); Grand Prairie (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Motion Industries is seeking a Shop Operations Manager to oversee administrative functions, liaise between customers, sales and distribution, and ensure efficient shop support operations. The role emphasizes inventory control, order processing, and accurate pricing compliance while leading a team of shop staff.

The position requires strong communication, leadership, and financial acumen, with on-site responsibilities and potential on-call duties as needed.

Qualifications

• Proficient with Microsoft Office suite.
• Strong verbal and written communication at all levels.
• Demonstrated leadership and team coordination skills.
• Ability to perform financial calculations and produce reports.

Responsibilities

• Maintains shop support activities at the location.
• Trains staff on sales related systems and processes.
• Provides customer support including order processing and delivery updates.
• Manages pricing adherence and invoicing processes.
• Oversees accounts payable, expenses, and inventory reporting.
• Maintains inventory levels and daily stock replenishment.
• Resolves order issues with customers and suppliers.
• May cover for other roles as needed.

Skills

Microsoft Office

Communication

Leadership

Financial calculations

Education

High school diploma or GED

Job description

SUMMARYThe Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution.JOB DUTIESMaintains all shop support activities at the location.Trains staff on sales related systems, databases, and associated processes.Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.Implements and maintains pricing per established policies.Manages collections process and maintains overall responsibility for outstanding invoices.Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos. • Prepares reports as needed.Assists customers and suppliers to resolve order problems.Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.May fill in for other lower level roles within the shop.Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIESProficient in Microsoft Office.Excellent communication and presentation skills to all levels of employees.Industry and sales experience preferred.Ability to perform financial calculations and generate reports.Demonstrated people and leadership skills with a record of achieving positive business results.Ability to manage multiple responsibilities and projects.Professional, self-motivated employee with excellent interpersonal skills.Exemplary work ethic and decision making ability.PHYSICAL DEMANDSMay be required to be on-call on nights or weekends, depending on need.COMPANY INFORMATIONMotion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday payNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.