Shop Operations Leader: Drive Efficiency & Growth

Ryder System, Inc.; Bowling Green (KY); On-site; USD 75,000 - 80,000; Full time

Job summary

Ryder System, Inc. is seeking an experienced Operations Manager in Bowling Green, KY. You will oversee location operations, manage a team including supervisors, technicians, and coordinators, and ensure alignment with financial, safety, and quality targets.

Drive continuous improvement while meeting customer expectations and operational metrics. The role offers a pathway for development toward senior leadership, with a focus on labor planning, performance management, and customer care.

Qualifications

• H.S. diploma/GED required.
• Associate's degree preferred.
• Bachelor's degree preferred.
• Three years or more experience in an operations environment.
• One (1) year to Two (2) years or more Supervisory experience required.

Responsibilities

• Directs operations planning, scheduling, and labor optimization.
• Manages personnel and supervises supervisors, technicians, and coordinators.
• Ensures customer satisfaction and uptime; manages shop performance against metrics.
• Manages payroll, onboarding, and recruitment; oversees cost controls.
• Maintains 6S standards and safety compliance; oversees asset management.

Skills

Leadership

Operations planning

People management

Customer relations

Education

High school diploma or GED

Associate's degree

Bachelor's degree

Job description

Ryder System, Inc. is seeking an experienced Operations Manager in Bowling Green, KY. You will oversee location operations, manage a team including supervisors, technicians, and coordinators, and ensure alignment with financial, safety, and quality targets.

Drive continuous improvement while meeting customer expectations and operational metrics. The role offers a pathway for development toward senior leadership, with a focus on labor planning, performance management, and customer care.