Shop Manager: Lead Team, Drive Growth & Performance

RiseMe; Downers Grove (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Free preventive care medical plan

Dental and vision

Company-paid life insurance

401(k) retirement plan

Paid time off

Paid training

Annual bonus program

Employee discounts

Job summary

Strickland Brothers is seeking a Shop Manager to lead a fast-paced service center. You will guide the team, coach staff, and ensure every service meets our standards of speed, reliability, and customer satisfaction.

The role emphasizes hands-on leadership, operational excellence, and business performance, with weekly pay and a 50-hour schedule. Growth opportunities include advancing to Training Manager and Area Manager roles.

Qualifications

• Must be at least 18 years old.
• Must pass a background check.
• Reliable transportation required.

Responsibilities

• Lead, coach, and develop a high-performing service center team.
• Deliever an exceptional customer experience and maintain high satisfaction.
• Oversee daily shop operations and labor planning.
• Monitor key performance metrics and drive continuous improvement.
• Maintain inventory and cash handling procedures.

Skills

Team leadership

Customer service

Operations management

Scheduling

Inventory management

Cash handling

MS Office

CRM software

POS system

Tools

MS Office

CRM software

POS system

Job description

Strickland Brothers is seeking a Shop Manager to lead a fast-paced service center. You will guide the team, coach staff, and ensure every service meets our standards of speed, reliability, and customer satisfaction.

The role emphasizes hands-on leadership, operational excellence, and business performance, with weekly pay and a 50-hour schedule. Growth opportunities include advancing to Training Manager and Area Manager roles.