Shop Manager

LMG GLASS AND MIRROR, LLC; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

LMG Glass and Mirror, LLC is seeking a full-time Shop Manager based in Orlando, FL to oversee daily operations in the glass and mirror shop. The role involves supervising staff, coordinating schedules, managing inventory, and ensuring safety and compliance.

The ideal candidate will possess strong Store and Operations Management skills and excel in Customer Service. Experience in a shop or construction environment is beneficial. Join a close-knit team focused on high-quality workmanship and customer satisfaction.

Qualifications

• Strong Store Management and Operations Management skills.
• Excellent Customer Service and Customer Experience skills.
• Effective Communication skills for coordinating with teams.

Responsibilities

• Oversee daily operations in the glass and mirror shop.
• Supervise shop staff and coordinate work schedules.
• Resolve customer issues and support installations.

Skills

Store Management

Operations Management

Customer Service

Communication

Team Leadership

Basic Computer Skills

Job description

Company Description

LMG Glass and Mirror, LLC is a veteran glass and mirror business licensed and bonded in the State of Florida. Based in Orlando, the company focuses on delivering dependable, high-quality workmanship for residential and commercial customers. LMG Glass and Mirror is committed to complete customer satisfaction through reliable service and attention to detail. Team members join a close-knit environment where craftsmanship and customer relationships are highly valued.

Role Description

The Shop Manager is a full-time, on-site role based in Orlando, FL, responsible for overseeing daily operations in the glass and mirror shop. This role includes supervising shop staff, coordinating work schedules, and ensuring projects are completed safely, accurately, and on time. The Shop Manager will manage inventory and materials, maintain equipment and shop cleanliness, and ensure compliance with company policies and safety standards. Day-to-day responsibilities also include resolving customer issues, supporting installations and fabrications as needed, monitoring quality of workmanship, and working closely with leadership to improve processes, customer experience, and overall shop performance.

Qualifications

• Candidates should possess strong Store Management and Operations Management skills to oversee shop activities, workflow, and resource allocation.
• Candidates should possess excellent Customer Service and Customer Experience skills to address inquiries, resolve issues, and maintain high satisfaction levels.
• Candidates should possess effective Communication skills to coordinate with team members, vendors, and customers, and to provide clear instructions and updates.
• Previous experience in a shop, construction, or glass/mirror environment is highly beneficial, including familiarity with tools, materials, and safety practices.
• Ability to lead and motivate a team, prioritize tasks, and work in a fast-paced, hands-on environment.
• Basic computer skills for scheduling, inventory tracking, and documentation; bilingual abilities are a plus.