Shop Management Platform Engineering Lead

Genuine Parts Company

Atlanta (GA)

Hybrid

USD 180,000 - 230,000

Full time

14 days+

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Benefits offered by this job

Flexible Work Policy

Job summary

Genuine Parts Company is seeking a technology leader to architect the next generation Shop Management System and Commerce platforms, guiding the engineering function to deliver scalable, secure solutions. You’ll work closely with product and business leaders to translate needs into prioritized platform capabilities and drive modernization of legacy systems.

This role combines hands-on execution with strategic oversight, emphasizing cloud-native, API-first design, reliability, and customer

Qualifications

Bachelor’s degree in Engineering or equivalent experience.
8+ years of software engineering delivery experience, incl. 2+ years in leadership.
Proven success leading enterprise-grade SaaS platforms.

Responsibilities

Own the engineering strategy, technical roadmap, delivery, and ongoing support for the Shop Management System and its supporting services.
Partner with Product and business leaders to translate shop-owner and technician needs into clear, prioritized, and measurable platform capabilities.
Lead the design and delivery of end-to-end shop workflows, including customer and vehicle records, appointments, estimates, inspections, repair orders, parts and labor, invoicing, payments, and reporting.
Drive integration with NAPA commerce, catalog, pricing, availability, ordering, payments, identity, communications, and third-party shop ecosystem partners.
Provide technical direction for modern, secure, cloud-based, API-first, event-driven, and highly available solutions.
Ensure engineering quality through architecture reviews, automated testing, observability, performance engineering, release controls, and production readiness practices.
Be accountable for platform reliability, incident response, root-cause analysis, problem management, service levels, and continuous operational improvement.
Simplify legacy architecture, reduce technical debt and total cost of ownership, and establish a pragmatic modernization path without disrupting shop operations.
Use customer feedback, product analytics, operational metrics, and experimentation to improve adoption, usability, performance, and business outcomes.
Recruit, coach, and develop a high-performing team of engineers; set clear expectations and foster ownership, inclusion, learning, and continuous improvement.
Plan capacity, manage dependencies and delivery risks, and communicate status, tradeoffs, and decisions clearly to technical and business stakeholders.
Manage vendor and partner delivery where applicable, including technical alignment, integration quality, security, performance, and contractual outcomes.