Shop Foreman/Lead Technician (Fort Myers, Florida)

Norvex USA; Fort Myers (FL); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Group insurance

Corporate clothing provided

Ongoing training

Safe work environment

Advancement opportunities

Positive team culture

Job summary

Norvex Distribution USA Inc in Fort Myers, FL is seeking a Lead Technician to oversee maintenance, inspections, diagnostics, and repairs of MEWP equipment. You will ensure quality mechanical interventions, safety compliance, and efficient scheduling of work, whether in the workshop or in the field.

Qualifications include a Heavy Equipment Diploma, advanced English, basic Spanish is a plus, and a valid driver’s license.

Qualifications

• Advanced English required.
• Basic Spanish is an asset.
• Valid driver’s license with a clean record.
• Ability to work independently and solve problems without supervision.
• Excellent customer service and professionalism when representing the company.
• Diploma in Heavy Equipment Mechanics, Agricultural Mechanics, Electromechanics, or related field.

Responsibilities

• Schedule, monitor and ensure safety/compliance of workshop tasks.
• Perform mechanical, hydraulic, electrical, and electronic repairs following specifications.
• Diagnose root causes and implement safe corrective solutions.
• Conduct inspections and ensure compliance with safety standards.
• Communicate updates to Service Advisor/Department; manage parts returns and inventory.
• Represent the company on-site with professional customer service and logistics support when needed.
• Record hours worked and perform other duties as assigned.

Skills

Advanced English

Basic Spanish

Driver's license

Independent worker

Customer service

Team player

Integrity

Education

Heavy Equipment Diploma

Job description

• Discover Norvex
• Our team
• Events and trade shows
• Donations and sponsorships

At Norvex Distribution USA Inc, we are pioneers in the sale and repair of boom lift and lifting platforms (MEWP). Our commitment to exceptional service and expert knowledge has made us industry leaders. As we continue to grow, we are on the lookout for passionate individuals to join our dynamic team—a place where collaboration thrives, ideas flourish, and every day brings a new opportunity for fun and innovation.

As a Lead Technician, your role will be to oversee maintenance, inspections, diagnostics, and repairs of equipment. You will be responsible for the quality of mechanical interventions, compliance with safety standards, as well as the scheduling and monitoring of work to ensure proper execution and conformity. Whether in the workshop or in the field, you will represent the company’s technical reliability and contribute directly to the performance of our customers’ equipment.

If you are ready to launch your career forward in a company that values each team member’s contributions and promotes innovation, we want to hear from you!

Your contribution to the company's success will include the following tasks:

Scheduling, Compliance, and Work Monitoring

• Coordinate and monitor workshop tasks, ensuring compliance with quality, safety, and operational priorities while addressing HR and diagnostic issues as needed.

Perform Maintenance and Mechanical Repairs

• Execute mechanical, hydraulic, electrical, and electronic repairs and maintenance accurately, following specifications and documenting work clearly.

Diagnose and Resolve Technical Issues

• Identify root causes of equipment failures and implement safe, effective corrective solutions.

Perform Inspections and Ensure Compliance

• Conduct inspections, document results, and ensure equipment meets mechanical, electrical, and safety standards.

Communication and Follow-up with Service Advisor / Service Department

• Provide clear updates on work performed, manage parts returns, and support inventory tracking.

Comply with Safety, Quality, and Productivity Standards

• Maintain a clean, safe, and efficient work environment while adhering to safety, quality, and productivity requirements.

Represent the Company at the Customer’s Site and Manage Logistics (if required)

• Deliver professional customer service on-site, communicate effectively, document interventions, and maintain service vehicles.

General

• Accurately record worked hours and perform all other related duties as assigned.

What We Are Looking For In Our Future Colleagues

• Advanced English required.
• Basic Spanish - Asset.
• Valid driver’s license with a clean driving record.
• Ability to work independently and solve problems without direct supervision.
• Excellent customer service skills and professionalism when representing the company.
• Diploma in Heavy Equipment Mechanics, Agricultural Mechanics, Electromechanics, or a related field.
• Relevant experience in equipment repair and maintenance (aerial work platforms, scissor lifts, telescopic forklifts, or similar).
• Experience in hydraulic and electrical diagnostics - Strong asset.
• Strong communication skills and the ability to explain technical issues clearly.
• Autonomy, resourcefulness, and good sense of priorities.
• Team spirit and reliability.
• Proficient in mechanical, hydraulic, and electrical principles.
• Ability to use diagnostic tools and technical manuals.
• Ability to read and interpret mechanical/electrical diagrams.
• Proper use of measuring and adjustment tools.
• Ability to use company IT tools (tablet and ERP system).
• Rigorous, detail-oriented, and safety-conscious.
• Ability to work under pressure and adapt to unforeseen situations.
• Integrity, reliability, and professionalism.

Salary and benefits

Compensation based on experience, starting at $27.00/hour.

What You Can Expect From Your New Team

• Group insurance paid 100% for Cisolift employees and 50% for dependents.
• Corporate clothing provided.
• Ongoing training.
• A clean, healthy and safe work environment.
• Opportunities for advancement in a context of growth and expansion.
• A pleasant work environment with a good spirit of camaraderie, with a management style based on respect, trust and collaboration.