Road Service Technician (Miami, Florida)

Norvex USA; Miami (FL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Group insurance for employees (100%)

Dependent coverage (50%)

Work clothing provided

Ongoing training

Safe, healthy work environment

Advancement opportunities

Positive team culture

Job summary

Norvex Distribution USA Inc is seeking skilled field service technicians to travel to customer sites in the Miami area, diagnose issues, perform repairs, calibrate equipment, and complete mandatory reports. The role requires experience with heavy equipment and MEWPs, strong diagnostic skills, and a customer-focused, safety-conscious mindset.

Starting pay is $24.00 per hour, with benefits and opportunities for ongoing training in a collaborative, growth-oriented team.

Qualifications

• Experience maintaining and repairing aerial work platforms (boom/scissor lifts, telehandlers, forklifts).
• Strong hydraulic and electrical diagnostic skills are a major asset.
• Ability to read and interpret manuals, schematics, and wiring diagrams.
• Bilingual English-Spanish is a plus, asset.

Responsibilities

• Travel to customer sites or job sites to perform service calls.
• Diagnose issues and prepare repair quotes.
• Carry out repairs per quotes within allocated timeframes.
• Adjust settings and calibrate machines.
• Perform annual inspections and preventive maintenance.
• Complete repair, inspection and preventive maintenance reports with photos.

Skills

Aerial platforms experience

Hydraulic diagnostics

Team orientation

Schematics reading

Tools

Diagnostic equipment

Tablets/ERP systems

MS Office

Job description

At Norvex Distribution USA Inc, we are pioneers in the sale and repair of boom lift and lifting platforms (MEWP). Our commitment to exceptional service and expert knowledge has made us industry leaders. As we continue to grow, we are on the lookout for passionate individuals to join our dynamic team—a place where collaboration thrives, ideas flourish, and every day brings a new opportunity for fun and innovation.

Your contribution to the company's success will include the following tasks:

• Traveling to customer sites or job sites to perform service calls.
• Diagnosing issues and determining necessary repairs for quote preparation.
• Carrying out repairs in accordance with quotes and within allocated time frames.
• Adjusting settings and calibrating various machines.
• Performing annual mechanical inspections and preventive maintenance.
• Completing repair, inspection, and preventive maintenance reports following the 2C method and attaching required photos.
• Immediately reporting any discrepancies with the quote to the immediate supervisor.
• Communicating safety concerns to the immediate supervisor.
• Adding all necessary parts (taken from the truck inventory) to work orders for repairs not initially included in the quote.
• Returning empty bins and unused parts to the parts department for inventory restocking.
• Managing and assisting with mobile unit inventory.

What We Are Looking For In Our Future Colleagues

• Relevant experience maintaining and repairing aerial work platforms, boom lifts, scissor lifts, telehandlers, forklifts, or similar equipment (heavy equipments, agricultural equipement).
• Strong hydraulic and electrical diagnostic skills – considered a major asset.
• Professional attitude, reliability, and a strong team-oriented mindset.
• Excellent knowledge of mechanical, hydraulic, and electrical systems.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Comfortable using diagnostic equipment and measuring instruments.
• Bilingualism (English-Spanish - Asset.
• Proficiency with tablets, ERP systems, and Microsoft Office applications.
• Self-motivated, resourceful, and capable of working independently.
• Strong customer service orientation.
• Detail-oriented with a strong commitment to safety and quality.
• Excellent organizational skills with the ability to manage priorities and adapt to changing situations.

Salary and benefits

Compensation based on experience, starting at $24.00/hour.

What You Can Expect From Your New Team

• Group insurance paid 100% for Cisolift employees and 50% for dependents.
• Work clothing provided.
• Ongoing training.
• A clean, healthy and safe work environment.
• Opportunities for advancement in a context of growth and expansion.
• A pleasant work environment with a good spirit of camaraderie, with a management style based on respect, trust and collaboration.