Shop Foreman: Lead Service Team & Dispatching

Dave Wright Subaru; Hiawatha, Northern (IA, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Vacation

Health Insurance

Company contributed 401K

Company stipend program

Job summary

Dave Wright Nissan Subaru is seeking a Shop Foreman to lead our high-volume service department. If you’re an experienced technician who can coach others, improve dispatching, and guide shop workflow, this is the perfect opportunity.

You will manage technician dispatching, provide ongoing training, evaluate performance, and hold 1-on-1s to keep the team motivated and focused on exceptional customer service. Join a family-owned, award-winning dealership that values teamwork and accountability.

Qualifications

• Experienced technician
• Strong understanding of technician dispatching and shop workflow
• Outgoing and approachable personality
• Excellent communication skills
• Comfortable training and leading a team
• Confident, strong problem solver
• Positive, upbeat energy
• Detail oriented and organized
• Team focused mindset
• Consistent and reliable
• Career minded
• Valid driver’s license

Responsibilities

• Manage technician dispatching and shop workflow
• Follow our processes and hold the team accountable to them
• Provide ongoing training to service department personnel
• Evaluate performance, recognize accomplishments, and hold 1-on-1 meetings with team members
• Motivate and encourage service staff members to reach their full potential
• Maintain above average customer service scores for the department
• Assist guests in a professional and courteous manner
• Retain current service customers and encourage repeat business
• Collaborate with other departments in the dealership to accomplish common goals
• Other duties as required

Skills

Technician experience

Dispatching

Leadership

Communication

Team training

Problem solving

Organization

Reliability

Teamwork

Driver's license

Job description

Dave Wright Nissan Subaru is seeking a Shop Foreman to lead our high-volume service department. If you’re an experienced technician who can coach others, improve dispatching, and guide shop workflow, this is the perfect opportunity.

You will manage technician dispatching, provide ongoing training, evaluate performance, and hold 1-on-1s to keep the team motivated and focused on exceptional customer service. Join a family-owned, award-winning dealership that values teamwork and accountability.