Shop Foreman

Colonial Group; Baldwin Park (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Colonial Group is seeking a Shop Foreman in California to lead and own the repair shop operations, serving as the pump repair expert. You will oversee daily shop activities, mentor staff, and strengthen safety and efficiency while maintaining strong customer and vendor relationships.

The role emphasizes hands-on leadership, scheduling, and accountability for quality. A technical degree or trade certifications and 7+ years in mechanical systems or service management are preferred.

Qualifications

• Proven work experience as a Shop Foreman or similar role.
• Experience in municipal, commercial, industrial, and/or construction service industries.
• Knowledge of MEP (mechanical, electrical, and plumbing) systems; pumps, motors, and controls are essential.
• Proficient with Microsoft Excel, Word, PowerPoint and related business tools.

Responsibilities

• Lead technician responsible for all in shop repairs and equipment rebuilds.
• Manage, organize, prioritize, and execute all aspects of the service shop.
• Coordinate and supervise daily shop operations and scheduling.
• Estimate labor, plan work, assign tasks, and ensure quality control.
• Troubleshoot complex service jobs by diagnosing electrical and mechanical issues.
• Improve workflow, safety, efficiency and training programs.
• Engage with customers to resolve disputes and ensure satisfaction.
• Maintain professional vendor relationships for long-term partnerships.
• Mentor technicians and enforce safety regulations; conduct performance reviews.
• Collaborate with management to drive profitability and process improvements.

Skills

Shop management

Leadership

MEP knowledge

Troubleshooting

Customer relations

Safety compliance

Vendor liaison

Staff mentoring

Education

Technical college degree or trade school certifications

Job description

We are looking for a Shop Foreman who will be directly involved with the pump/equipment repairs in the shop. We would rely on this person heavily as the lead technician in the shop and would consider them the pump repair expert. In addition, I would want them to own/manage shop operations to improve safety, organization, efficiency, and training.

Job responsibilities:

• The Shop Foreman will report directly to the Service Manager and General Manager, and will be directly responsible for managing, organizing, prioritizing, and executing all aspects of the service shop
• Lead technician responsible for all in shop repairs and equipment rebuilds.
• Coordinate and supervise all daily operations in the service shop.
• Responsible for estimating, labor planning, job scheduling, work assignment, job completion, and quality control in the service shop
• Troubleshooting complex service jobs by analyzing and coming up with solutions for repairing electrical and mechanical issues
• Implement strategies to optimize workflow and operational efficiency
• Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services
• Work closely and maintain a professional working relationship with our vendors to ensure long term partnerships
• Work closely and maintain a professional working relationship with our service support staff to ensure efficient and timely job completion, with a constant focus on maximizing revenue.
• Assist in driving the business processes and profitability within the service shop
• Assist with the disciplined management process which ensures an efficient and safe work environment, including coordination and participation in regular safety training
• Assisting in hiring a technically competent service team that meets and exceeds the technical requirements of our customers
• Mentoring technicians to gain their trust and cooperation
• Enforce safety regulations and protocols
• Conduct performance reviews with staff
• Meet with management to deliver feedback and develop work optimization strategies

Job Requirements:

• Proven work experience as a Shop Foreman or similar role
• Experience in municipal, commercial, industrial, and/or construction service industries
• Technical college degree or relevant Trade School certifications
• Knowledge of MEP (mechanical, electrical, and plumbing) systems. Construction/contracting experience with pumps, motors, and control systems is essential
• Proficient with typical Microsoft programs, including Excel, Word, PowerPoint, and capable of learning and utilizing all programs used by the business
• Minimum 7 year of experience with Mechanical systems, service, maintenance, or sales, in a managerial position