Shop & Field Service Manager — Generators & Tech Lead

Foley Power Solutions; Topeka (KS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay to recognize your"s

401(k) with matching

Full insurance benefits(Health, Dental

Holiday, PTO, and Parental Leave,-prom

Job summary

Foley Power Solutions in Topeka, KS is seeking an EPG Shop Manager to lead the day-to-day operations of the field service department. You will schedule work, communicate with customers and technicians, and direct shop activities to deliver exceptional service while fostering a positive work environment.

The role emphasizes safety, teamwork, and hands-on leadership, with travel required for training and support at other locations.

Qualifications

• Excellent communication and customer service experience.
• Experience with generators.
• Electrical knowledge.
• Experience working in a service department.

Responsibilities

• Ensure work is performed safely.
• Develop schedule to meet customer needs.
• Communicate with customers and technicians on repairs, status, price and follow-up.
• Ensure technicians have necessary training and tools.
• Review work orders and their status.
• Travel is required for training and/or to assist at other locations.

Skills

Excellent communication

Customer service experience

Leadership

Job description

Foley Power Solutions in Topeka, KS is seeking an EPG Shop Manager to lead the day-to-day operations of the field service department. You will schedule work, communicate with customers and technicians, and direct shop activities to deliver exceptional service while fostering a positive work environment.

The role emphasizes safety, teamwork, and hands-on leadership, with travel required for training and support at other locations.