Shoes Retail Specialist — Customer Experience Pro

Rack Room Shoes; Wellington (FL); On-site; USD 15,911 - 22,661; Full time

Job summary

Rack Room Shoes is hiring a SR Sales Associate in Wellington, Florida. This role focuses on providing exceptional customer service while supporting sales goals and company initiatives. Responsibilities include assisting customers, maintaining store appearance, processing transactions, and adhering to store policies. Candidates should possess strong interpersonal skills, a background in retail sales, and basic merchandising knowledge. Pay range starts at $14 per hour, and applicants should be prepared to work in a dynamic retail environment.

Qualifications

• Effective interpersonal skills for dealing with customers and staff.
• Strong verbal and non-verbal communication abilities.
• Experience in retail sales, especially in specialty retail or footwear.
• Basic understanding of company policies and procedures.
• Visual merchandising understanding and adherence to Store Presentation Standards.

Responsibilities

• Provide excellent customer service to enhance shopping experience.
• Promote company rewards program and maintain sales awareness.
• Ensure cleanliness and organization of merchandise presentation.
• Assist with inventory, shipping, and floor placement of merchandise.
• Execute cash register functions and process transactions accurately.

Skills

Interpersonal skills

Communication skills

Organizational skills

Math skills

Retail sales experience

Visual merchandising skills

Job description

Rack Room Shoes is hiring a SR Sales Associate in Wellington, Florida. This role focuses on providing exceptional customer service while supporting sales goals and company initiatives. Responsibilities include assisting customers, maintaining store appearance, processing transactions, and adhering to store policies. Candidates should possess strong interpersonal skills, a background in retail sales, and basic merchandising knowledge. Pay range starts at $14 per hour, and applicants should be prepared to work in a dynamic retail environment.