Shoe Store Leader & Sales Team Coach

Caleres, Inc.; Surprise (AZ); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

30% associate discount across Caleres’

Education assistance up to $7500/year

Relaxed dress code

Early pay via Dayforce Wallet

Location transfer within 850 stores

Employee assistance programs

Total Rewards program

Job summary

Caleres, Inc. is seeking an Assistant Store Manager in Surprise, AZ, to lead the store in the Store Manager’s absence and drive an engaging customer experience across our brands. You’ll coach a team to deliver strong sales, pricing accuracy, and inventory control while modeling our Famous Footwear culture.

You’ll develop associates, interview and hire when needed, and apply insights to improve store performance. The role emphasizes inclusion, coaching, and daily operations mastery.

Qualifications

• Has at least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Displays ability to train, coach and develop associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving, analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence.
• Recruit and hire exceptional talent with Store Manager collaboration.
• Maintain store operations including pricing, shipping, and inventory to ensure smooth daily business.
• Drive sales by applying insights to improve location performance.
• Build a culture of inclusion and high engagement across the team.
• Step in as Store Manager in their absence, ensuring policy compliance and talent development.

Skills

Sales experience

People leadership

Interviewing & hiring

Training & coaching

Problem solving

Retail knowledge

Flexibility schedule

Basic computer skills

Education

High School Diploma/GED

Job description

Caleres, Inc. is seeking an Assistant Store Manager in Surprise, AZ, to lead the store in the Store Manager’s absence and drive an engaging customer experience across our brands. You’ll coach a team to deliver strong sales, pricing accuracy, and inventory control while modeling our Famous Footwear culture.

You’ll develop associates, interview and hire when needed, and apply insights to improve store performance. The role emphasizes inclusion, coaching, and daily operations mastery.