Shoe Mill Salem Store Manager

ERHCo Inc.; Salem (OR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Training rate $20/hour

10% personal sales commission

0.50% store sales commission

Base pay $150/week

Health, dental, vision insurance

Paid vacation and sick time

Paid Family, Medical and Safe leave (O

401k with company match up to 4%

Discretionary profit-sharing

Employee discounts

Quarterly bonus programs

Company issued cell phone

Job summary

Shoe Mill is seeking a Store Manager in Salem, Oregon. This full-time role combines leadership with a commission structure that augments a base weekly pay. You will lead a trained staff, ensure top-tier customer service, and drive store performance in a busy, customer-focused footwear environment.

The position offers a 40+ hour work week, with options for Sunday/Monday off, strong incentives, benefits including health/dental/vision, and a 401(k) plan.

Qualifications

• Previous management or supervisory experience required.
• Fashion retail sales experience, preferred.

Responsibilities

• Foster a healthy, structured environment for the sales team.
• Ensure the store opens and closes daily.
• Promote and maintain excellent customer service.
• Manage daily transactions, inventory, and bank deposits.
• Guide and supervise staff to deliver consistent customer care.
• Plan and monitor staff schedules and timekeeping.
• Keep the store clean, orderly, and presentable to company standards.
• Communicate policies, procedures, or strategies to the team.

Skills

Management experience

Retail sales experience

Job description

LOCATION: 401 Center St. NE, Ste 279 Salem, Oregon 97301 (Salem Center Mall)

The Store Manager is a full-time, in-store position, entrusted with the ultimate responsibility of running and operating a store to company standards. The position has a base hourly rate but is paid on a commission structure, which allows the employee to grow their earnings by increasing their sales and by motivating their team to do so as well. You will have the opportunity to lead and sustain a well-trained, organized, and motivated staff as well as maintain the superior level of customer service our stores are known for.

• Previous management or supervisory experience required.
• Fashion retail sales experience, preferred.

Shoe Mill operates fine footwear retail stores in Portland and Salem, Oregon that specialize in comfortable, high-quality shoes and accessories. Shoe Mill is part of ERHCo Inc, an Oregon-based, family-run business that operates retail shoe stores from Eugene to Hood River. We have proudly served the footwear needs of our local communities for more than 40 years.

Every employee strives to exhibit our company core values every day.

• Kind - Positive - Helpful - Responsible - Motivated - Integrity - Team

What We Offer Our Employees

• Training rate, $20.00 per hour
• Upon completion of training, pay converts to 10% commissions on personal sales and 0.50% commission on store sales. Performance based, with no cap on earnings.
• Guaranteed hourly rate threshold
• Base pay of $150.00 per week
• Sales Incentives
• Health, dental and vision insurance offered to full-time employees
• Supplemental health and whole life insurance policy options available
• Paid vacation and sick time
• Paid Family, Medical and Safe leave through Paid Leave Oregon
• 401k with company matching 100% up to 4% of plan year compensation.
• Discretionary profit-sharing plan
• Generous employee discounts

Incentives

• Quarterly bonus programs
• Company issued cell phone

Hours

• Open 7 days a week. Operating hours may be dictated by the location.
• Full-time position (5 days, 40+ hours per week)
• The Store Manager has the option of having Sunday & Monday as their normal days off or Sunday and their choice of Tuesday, Wednesday, or Thursday.

Key Duties

• Foster a healthy, structured environment in which the whole sales team can thrive.
• Ensure the store opens and closes every day per standards and requirements.
• Promoting and maintaining excellent customer service
• Manage each day’s transactions, inventory, and bank deposits
• Monitor and guide team members to ensure the same care and consideration are given to each valued customer.
• Develop, maintain, and monitor staff schedule and store timeclock.
• Ensure the store is clean, orderly, and presentable to company standards.
• Create a structured workplace that promotes a healthy team spirit and a sense of accountability.
• Meet with Operations, Sales, and Buying Teams on a regular basis. Provide consistent and clear communication to your team and keep them informed of any updated policies, procedures, or strategies.
• Set goals and maintain sales production by tracking sales associates’ scorecards, providing continual training, and communicating sales incentives and promotions.
• Have an in-depth understanding of the Point-of-Sale operations, and train and communicate to your team accordingly.
• Understand store’s merchandise needs and effectively communicate with the Buying Team to remain competitive in the marketplace.
• Respond to internal and external requests courteously and efficiently.

WE MAY BE THE RIGHT FIT FOR YOU IF YOU'RE:

• An industrious individual who is eager to meet the needs of their team and customers.
• A professional who displays it in their personal and store appearance, team, and customer interactions.
• Able to work well under pressure and handle multiple tasks at once.
• An exemplary communicator with customers, staff, and management with the ability to resolve outstanding issues with a positive attitude, regardless of the circumstances.
• Able to understand and communicate features and benefits of products to staff and customers.
• A team player first while leading and managing.
• Open to learning systems and procedures and able to utilize technology efficiently and effectively.