Shoe Department Leader & Team Coach

Von Maur, Inc.; Moline (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Benefits package

401(k) plan

No extended holiday hours

Internal promotion

Job summary

Von Maur, Inc. in Moline, IL seeks a Shoe Department Manager to lead a high-performing team and deliver exceptional customer experiences. You will train staff, build relationships with customers, and ensure the shoe department meets sales and service goals.

You will motivate associates, oversee duties of shoe sales staff, and adapt to a rotating schedule including day, evening, and weekend shifts. Von Maur offers competitive wages and comprehensive benefits.

Qualifications

• Leadership experience in retail environments.
• Ability to motivate and coach associates for service excellence.
• Proven skill in developing relationships to grow the department.
• Flexibility to work day, evening, and weekend shifts.

Responsibilities

• Motivate associates to deliver outstanding customer service and train by example.
• Develop relationships to grow the department business.
• Execute all duties of a shoe sales associate.
• Assess associate performance to improve service quality and meet goals.
• Provide feedback on service, selling, and department statistics.
• Develop and implement solutions to customer problems and department needs.
• Rotational schedule including day, evening, and weekend shifts.

Skills

Leadership experience

Customer service

Staff coaching

Relationship building

Job description

Von Maur, Inc. in Moline, IL seeks a Shoe Department Manager to lead a high-performing team and deliver exceptional customer experiences. You will train staff, build relationships with customers, and ensure the shoe department meets sales and service goals.

You will motivate associates, oversee duties of shoe sales staff, and adapt to a rotating schedule including day, evening, and weekend shifts. Von Maur offers competitive wages and comprehensive benefits.