Shoe Department Lead: Customer-First Merchandising

The Kroger Co.; Anchorage (AK); On-site; USD 21,000 - 28,000; Full time

Job summary

The Kroger Co. in Anchorage, AK seeks an organized Retail Associate to manage the Shoe department. You will ensure excellent customer service, uphold store policies, and coordinate seasonal sets while handling inventory and price integrity.

Responsibilities include merchandising, receiving freight, cashier functions, and maintaining department standards. You will work weekends and nights as needed and contribute to a safe, welcoming store environment reflecting Kroger values.

Qualifications

• High school diploma or GED plus minimum six months Fred Meyer experience and one-two years related retail experience.
• Minimum 18 years of age.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends/nights on a regular basis, work any shift, and work overtime as needed.
• Maintain confidentiality.
• Accuracy/attention to detail.
• Ability to organize/prioritize variety of tasks/projects.
• Familiarity with industry/technical terms and processes.

Responsibilities

• Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service.
• Maintain compliance with divisional signing, recovery, ticketing, stockroom, and fixture usage and maintenance standards.
• Coordinate and organize merchandising of the section.
• Receive and process freight.
• Perform inventory control functions, as required.
• Verify ads and promotions are set to standard.
• Process mismates, as directed.
• Plan ads/store events and verify they are set to standard.
• Maintain compliance and follow up on planograms.
• Verify price changes are completed to standard.
• Sell merchandise to customers.
• Perform cashier functions.

Skills

Customer service

Attention to detail

Organization

Reliability

Education

High school diploma or GED

Tools

RMS

Job description

The Kroger Co. in Anchorage, AK seeks an organized Retail Associate to manage the Shoe department. You will ensure excellent customer service, uphold store policies, and coordinate seasonal sets while handling inventory and price integrity.

Responsibilities include merchandising, receiving freight, cashier functions, and maintaining department standards. You will work weekends and nights as needed and contribute to a safe, welcoming store environment reflecting Kroger values.